9
The door is difficult to open
■
Is the gasket dirty or sticky? Clean the gasket and the
surface that it touches. Rub a thin coat of paraffin wax on the
gasket following cleaning.
The door will not close completely
■
Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
■
Are the shelves out of position? Put the shelves back into
their correct positions. See “Refrigerator Use” for more
information.
■
Is the gasket sticking? Clean the gasket and the surface
that it touches. Rub a thin coat of paraffin wax on the gasket
following cleaning.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
In the U.S.A.
If the problem is not due to one of the items listed in the
“Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call
Maytag Services, LLC, Jenn-Air Customer Assistance at
1-800-JENNAIR (1-800-536-6247) to locate an authorized
service company. When calling, please know the purchase date
and the complete model and serial number of your appliance. Be
sure to retain proof of purchase to verify warranty status.
If the dealer or service company cannot resolve your problem,
write to:
Maytag Services, LLC
Attn.: CAIR
®
Center
P.O. Box 2370
Cleveland, TN 37320-2370
Web address: www.jennair.com
Or call: 1-800-JENNAIR (1-800-536-6247).
U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080 (Monday - Friday, 8:00 a.m. -
8:00 p.m. Eastern Time).
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are
available from Maytag Services, LLC, Customer Assistance.
In Canada
If the problem is not due to one of the items listed in the
“Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call
Whirlpool Canada LP, Customer Interaction Centre at
1-800-807-6777 to locate an authorized service company. When
calling, please know the purchase date and the complete model
and serial number of your appliance. Be sure to retain proof of
purchase to verify warranty status.
If the dealer or service company cannot resolve your problem,
write to:
Whirlpool Canada LP
Customer Interaction Centre
1901 Minnesota Court
Mississauga, ON L5N 3A7
Web address: www.jennair.ca
Or call: 1-800-807-6777.
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are
available from Whirlpool Canada LP, Customer Interaction
Centre.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
