Troubleshooting
To avoid risk electrical shock, personal injury, or death,
always disconnect electrical power source to the freezer
before attempting to service, unless test procedures require
power to be connected. When removing any wiring from terminals they must be replaced on the same terminals.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING
!
©2003 Maytag Appliances Company
16022217 Rev. 0
17
PROBLEM POSSIBLE
CAUSE CORRECTION
Ice cubes are sticking together.
Ice consumption is low.
Use the ice in the bin frequently. Ice will stick
together if left in insulated bin over long periods of
time.
Room temperature is too warm.
Move the unit to an area where temperature is
below 90 deg. F.
Ice level is too high.
The ice machine is not level.
Use a level to check the unit for level from side to
side and front to rear.
Room temperature is too warm.
Move the unit to an area where temperature is
below 90 deg. F.
Ice deflector is not in place or secured
properly.
Check to see that the ice deflector is in place and
secured below the grid-cutter.
Bin level sensing tube needs adjusted.
You can adjust the bin level sensing tube by simply
pressing directly down on the tube 5 inches from the
front of the tube to get a desired bin level.
Ice level is too low.
The ice machine is not level.
Use a level to check the unit for level from side to
side and front to rear.
Room temperature is too cold.
Move the unit to an area where temperature is
above 55 deg. F.
The selector switch is not in the "ON"
position
Set the rocker switch on the grille of the ice machine
to the "ON" position.
Water keeps backing up into the ice
bin (gravity drain).
Inadequate drain system.
Restriction or improperly installed drain lines will
cause water to back up into the ice bin. Make certain
there are no kinks or restrictions in the drain lines. If
necessary, consult a qualified plumber.
Foreign material in ice bin drain.
Foreign material is restricting or blocking the ice bin
drain located at the right rear corner of the ice bin.
The drain will need to be cleared.
Water keeps backing up into the ice
bin (drain pump).
Drain pump tubing kinked or restricted.
Check inlet, discharge, and vent line tubing for any
kinks or restrictions and repair as necessary.
Inlet screen to the drain pump is restricted or
blocked.
Clean the inlet screen to the drain pump.
Drain pump and/or the ice machine are not
level.
Check and level if necessary the drain pump as well
as the ice machine.
The drain pump cycles on and off
erratically.
Vent line to the drain pump is restricted or
kinked.
Check the vent line for any restrictions or kinks and
repair as necessary.
Discharge line is restricted or kinked.
Check the discharge line and connection to the
desired drain for any restrictions or kinks and repair
as necessary.
The drain pump is not level.
The drain pump must be level. Check for level on
the top of the drain pump case and adjust the tubing
or use shims to level.
