SAMPLE
FORM #: 09-NMAX5100
PAGE 4 OF 6 09-WMB-GN (10/09)
YOUR RESPONSIBILITY:
Your responsibility is to
properly operate, care for and maintain the vehicle as
prescribed in the owner’s manual supplied by the
manufacturer. You should retain all maintenance receipts to
avoid any misunderstanding as to whether or not the
maintenance services were performed as required.
Depending on circumstances, Chrysler Service Contracts
reserves the right to inspect, investigate, or demand proof of
maintenance BEFORE performance of repairs.
DIAGNOSTIC CHARGES:
You may be asked to
authorize disassembly and/or diagnostics at the time your
repair order is written. Your Chrysler Service Contract covers
disassembly and/or diagnostic charges IF the cause of
failure is a covered component under the terms of the plan. If
the repair is not covered by the Plan, you will be responsible
for the disassembly and/or diagnostic charges.
GOVERNING LAW:
Except where prohibited by law, this
contract will be governed by Michigan law.
THE PLAN WILL NOT COVER, OR APPLY TO LOSS
OR EXPENSE RESULTING FROM:
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Repairs or replacement of any component covered by
the vehicle’s factory warranty or recall policies; roadside
assistance, loaner vehicles or other services which are
eligible to be covered by the vehicle’s factory warranty or
marketing programs;
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Repairs to any vehicle that has become restricted by the
manufacturer after the purchase of the Service Contract;
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Repair or replacement of any covered component when it
has been determined that the condition existed prior to
purchasing the contract;
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Repairs, Towing, Rental or Roadside Assistance to any
vehicle where the odometer (mileage) has been stopped
or altered and/or the vehicle’s actual mileage cannot be
readily determined;
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Repairs, Towing, Rental or Roadside Assistance
necessary as a result of (a) failure to properly care for or
maintain the vehicle; (b) fire, accident, abuse, vandalism,
negligence or Act of God including but not limited to any
vehicle rendered inoperable due to snow, ice or flood; (c)
failure to properly operate the vehicle; (d) vehicles that
have been used or are being used for competitive speed
events such as races or acceleration trials; (e) pulling a
trailer that exceeds the rated capacity of the vehicle or
failure to adhere to the requirements for vehicles used to
pull a trailer as outlined in the owner manual supplied by
the manufacturer; (f) tampering with the emission system
or with any parts that could affect that system; (g) use of
dirty fluids, or fuels, refrigerants or other fluids which are
not recommended by the manufacturer; (h) failure due to
fluid contamination or sludge; (i) modifications not
approved or recommended by the manufacturer;
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Plan service obtained from other than a Chrysler, Dodge
or Jeep Dealer unless authorization is first received from
Chrysler Service Contracts; (Dealers cannot authorize
repairs.)
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Maintenance services - engine oil, lubricant, coolant,
fluids, filters, battery and cables, spark plugs and wires,
belts, lights (bulb, sealed beams, lenses), engine tune-
up, suspension alignment, wheel balancing, wiper
blades, exhaust systems, heat shields and exhaust
hangers; throttle body cleaning;
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Brake pads, shoes, rotors and drums; battery are not
covered at any time;
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Exterior - tires; body sheet metal; glass; plastic lenses;
paint; bright metal; bumpers; side-view mirrors (glass/
housing); wheel covers; steel wheels; aluminum wheels;
door handles; weather strips; rust; water leaks; wind
noises; all outer body panels; spoilers; plastic and
fiberglass body parts; vinyl tops; convertible top fabric;
repairs or damage caused by environmental factors such
as acid rain, tree sap, salt or ocean spray;
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Interior - trim; carpet; upholstery; dash pad; door and
window handles; knobs; buttons; moldings; arm rests and
head liner; cargo cover;
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Portable Units including but not limited to – key fobs;
headphones; iPods; GPS units; DVD players; laptop
computers; cellular phones;
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Repairs required as a result of use of other than the
vehicle manufacturer’s parts;
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Repairs to a covered component caused by the failure of
a non-covered component and/or an aftermarket
installation not performed by an Authorized Chrysler
Dealer, or any outside installation of "salvage or junk"
components in conjunction with an insurance or damage
claim. All part installations to satisfy such claims must be
with new or factory authorized remanufactured
components and parts;
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Bodily injury or property damage arising or allegedly
arising out of a defect in the design, manufacturer,
materials or workmanship of a covered component;
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Any fines, fees or taxes which are associated with
impound towing as a result of actual or alleged violation
of any laws or regulations;
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Repairs, Towing, Rental or Roadside Assistance to
vehicles operated outside of the 50 States, the District of
Columbia, Canada, Guam, Puerto Rico and Mexico;
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Repairs, Towing, Rental or Roadside Assistance to
vehicles registered outside of the 50 States, the District
of Columbia, Guam, and Puerto Rico;
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Mechanical - manual clutch assembly; repairs to snow
plows, winches and trailer hitches regardless of their
installation; damage to flywheel as a result of clutch
failure;
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Shop supplies and materials;
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Loss of use of the vehicle, loss of time,
inconvenience, commercial loss, or any incidental or
consequential damages.
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