GUARANTEE
JDW guarantees this product against manufacturing defects. We will repair (or replace at our
option), if a manufacturing defect occurs within the guarantee period as long as it has only
been subjected to domestic use.
For the purpose of this guarantee, domestic use means any use of the product on the property
belonging to the purchaser and forming part of the garden area of his/her dwelling.
The guarantee period is 12 months from the original date of purchase.
To obtain a repair or replacement under this guarantee:
Contact our Customer Service Team on 0871 231 2000
The guarantee does not apply if:
I
You cannot provide dated proof at purchase.
II
The product has been resold by the original purchaser or has been used under hire.
III
The product has been modified to change the manufacturers specifications, or if
non-genuine replacement parts have been fitted.
IV
Any previous repair was undertaken by anyone who is unauthorised.
V
The fault is due to maladjustment, abuse, neglect or accidental damage
VI
The fault is due to lack of lubrication or maintenance
VII
Damage to any part, particularly the drive or cutting mechanism, which has been caused
by allowing the product to strike solid objects.
VIII
The product develops a fault due to abnormal use.
IX
Failure is due to normal wear,
The following parts are considered as wear & tear components, which are dependent on
regular servicing and they are not therefore, normally covered by the guarantee:
Blades
Bearings
Cables
The cost of routine maintenance of the product is not covered by the guarantee
It is in your best interest to follow the Operating Instructions for your machine, a correctly cared
for product should give many years of excellent service.
Should you require replacement parts, always insist on genuine replacement parts. Any damage
caused to the product through the fitting of parts not made by the manufacturer is not covered
by the guarantee
Your statutory rights are not affected by this guarantee.
