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DBV
TM
200 Units
Quick Reference Troubleshooting Guide
Description
Probable Cause
Possible Solutions
Bill
Rejection
Dip switches not set
properly
Roller and/or belts are
excessively dirty
Credit limit not set
properly on game
Cashbox is full, or not
installed properly
Sensors out of
calibration, unit not
calibrated after software
change
Set Dip switches
Clean head and rollers
with mild soap and
water solution
Set credit limit for
proper acceptance
Check and verify
cashbox’s condition
•
Calibrate unit using
proper procedures
•
Check for proper
software/ID
protocol
No Activity
No power to the unit/
No LEDs visible
Will not start
acceptance procedure/
cycle
Cycles, but will not
accept bills
Validator in an error
status
Bad CPU board
Unit out of calibration
Check power source,
pins, wires and
connector
Check for proper
software usage/ID
protocol
Check for proper Dip
switch settings and
game settings
Run stand-alone test to
verify
Replace CPU board, or
change out unit
Calibrate unit using
proper procedures