BORDELET INDUSTRIE S.A.S. NORTH-AMERICAN WARRANTY
LIMITED WARRANTY
The warranty of the manufacturer extends only to the original purchaser and is not transferable. It takes
effect upon completion of the installation of the fireplace by an authorized qualified installer and a copy of
the Installation, Operation and Maintenance Manual must be left with the original purchaser at the same
time. This warranty covers only new products, which have not been altered, modified or repaired since
leaving the factory. Proof of purchase (original dated invoice), model name and serial number must be
supplied when making any warranty claim to the
local Bordelet Industrie S.A.S. distributor.
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper
installation, lack of maintenance, over firing, negligence or accident during transportation, down-
drafts, or venting problems are not covered by this warranty.
An authorized qualified installer must perform the installation in accordance with the instructions supplied
with this product and all Local and National building codes. The installer must also verify that the chimney
used to vent the products of combustion and all it supports and firebreaks meet all codes and standards and
that the chimney’s base will be mounted on a JC Bordelet Load bearing Support which will also provide
adequate mounting and support for the fireplace suspended from it. The authorized qualified installer will be
held solely responsible for any improper installations not in conformance with the ULC-S610 and UL127
standards and Local and National building codes, the supplied installation, operation and maintenance
manual and shoddy or negligent workmanship.
The manufacturer may require that defective products be returned to the
local Bordelet Industrie S.A.S.
distributor
to support the claim. Returned products are to be shipped prepaid to the distributor for
investigation. If the product(s) is/are found to be defective,
Bordelet Industrie S.A.S.
will, at their option,
repair or replace such defective product(s). The product(s) will be shipped back to the original purchaser
freight collect. Repair work done under warranty, executed at the original purchaser’s home by an
authorized qualified installer requires the prior approval of the
local Bordelet Industrie S.A.S. distributor
.
Bordelet Industrie S.A.S.
and it’s distributor will not be liable for any and all labour and traveling or
shipping costs associated with the repair, removal, reinstallation of any one of it’s fireplaces or individual
component nor administration fees incurred by the original purchaser.
The manufacturer,
Bordelet Industrie S.A.S.,
at its discretion, may decide to repair or replace any part or
unit after inspection and investigation of the defect. Additionally,
Bordelet Industrie S.A.S.
may, at its
discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any
warranted but defective parts.
Bordelet Industrie S.A.S.
shall in no event be responsible for any special,
indirect, consequential damages of any nature, which are in excess of the original purchase price of the
product.
WARRANTY COVERAGE:
Five Years from date of installation:
All components incorporated in the fireplace at the factory.
One Year from date of installation:
Heat Deflectors, Ash Pan, Grate, Decorative Trims and Surrounds.
EXCLUSIONS:
This warranty does not cover Vitroceram glass in doors and fixed panels , paint (peeling or
discolored), door gaskets, Also this warranty does not cover any corrosion due to a saline or
corrosive environment, distortion, scratches or discoloration due to over firing, damages incurred
during shipping, nor any damages caused by improper assembly or mounting or improper use of
the fireplace. Any defect or damage caused by the use of unauthorized parts or other than original
parts void this warranty. Any service call related to an improper installation or use is not covered by
this warranty.
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