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Section 1: Warranty & Service
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-
327-4236, and a NHTSA representative will record your complaint information
(TTY: 1-800-424-9153 or 1-202-484-5238).
To Contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada:
If you believe your vehicle has an alleged safety defect, you should contact
Transport Canada and our Customer Service Department immediately. Transport Canada
prefers to be called instead of posted mail or email as it enables their investigators to confirm
that your information is correct, and to answer your questions accurately. For additional
information, please refer to the Transport Canada website at
www.tc.gc.ca
.
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region) and ask
to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
Customer Responsibility
It is important you read and understand all instructions and precautions before operating the
recreation vehicle. Even if you are an experienced RV’er we encourage you to thoroughly
read this Owner’s Manual, as well as the information contained in your Warranty Packet and
Chassis Guide (motorized only).
As technology advances, new improvements enter the RV industry every day, and each RV
manufacturer has its own unique manufacturing process.
Familiarize yourself with the Limited Warranty applicable to your recreation vehicle. There
are components that are excluded or warranted separately by their individual manufacturer’s
limited warranty (refer to the Warranty Packet or Chassis Guide if applicable).
As the new owner of the recreation vehicle, you are responsible for regular and proper
maintenance performed in accordance with this manual and the OEM manuals. Regular and
proper maintenance will help prevent conditions arising from neglect that are not covered by
the limited warranty. It is your responsibility and obligation to return your vehicle to your
dealer for repairs and service.
Change Of Address/Ownership
Please notify our Customer Service Department as soon as possible of a change of address by
writing or calling us. For notification of a change of ownership, please fill out the appropriate
form located in this manual and mail it to Customer Service along with documentation
showing proof of ownership. Please include your current vehicle mileage (motorized only).
Table of Contents
Maintenance Record
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