Example 4:
Printing shows blurry printed image.
Possible Cause: Ribbon cartridge may not be correctly positioned.
Solution:
Check that the ribbon is properly rolled onto the ribbon cores of the cartridge,
with no wrinkles.
Replace ribbon cartridge, making sure it locks in place, and print again.
Possible Cause: Ribbon may not be synchronized on the correct
colour panel position.
Solution:
Open lid, then close lid to synchronize ribbon.
Possible Cause: Cards may not meet specifications.
Solution:
Use a different supply of cards.
Possible Cause: Dust or embedded contamination inside the printer and/or dirty cleaning roller.
Solution:
Clean the printhead.
Replace cleaning roller.
Example 5
:
No printing on the card.
Possible Cause: Ribbon cartridge may not be installed in the printer.
Solution:
Check for ribbon cartridge in the printer
Possible Cause: Cards may not meet specifications.
Solution:
Use a different supply of cards.
Possible Cause: Cable on printhead may be disconnected.
Printhead elements may be scratched or burnt.
Solution:
Call NBS customer cervice for printhead repair or replacement information.
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