You may use a glass cleaner to clean the glass on the oven door to remove finger
Do not use abrasive cleaners or scrubbers; they will permanently damage the finish
Remove the Burner Grates (and the Burner Caps and Burner Heads if required). Use
Porcelain is made from natural materials and, therefore, can chip or develop fine lines
to-based sauces) as soon as the range has cooled to avoid staining of the surface. If
IMPORTANT: Do not clean the oven gasket. The fiberglass material cannot withstand
microfiber cloth followed by a dry polishing chamois. Always follow the grain of the
power supply by a qualified
Burners do not light or
do not burn evenly
Burner flames very
large and yellow
Sparking but no flame
ignition
Igniters spark continu-
ously after flame
ignition
Burner flame goes out
at low setting
Oven will not heat
Foods over-cooked or
under-cooked
One of the oven lights
does not come on, but
oven works
‘Cracking’ or ‘Popping’
sound
Plug on range is not
completely inserted in the
electrical outlet.
Burner ports/holes on the
side of the burner may be
clogged.
Burner ports/holes are
clogged.
Burner heads or burner
caps are not positioned
properly.
Cooktop is being operated
with the wrong type of gas.
Regulator is not installed,
is faulty, or is set for the
wrong type of gas.
Gas shut-off valve is in the
‘OFF’ position.
Power supply polarity is
reversed.
Igniters are wet or dirty.
Low gas supply pressure.
Air intake holes around
burners are obstructed.
No Power Supply (Oven
light and Igniters do not
come on either).
Incorrect cooking time or
temperature.
The light bulb is loose.
The light bulb has blown.
This is the sound of metal
heating and cooling.
Make sure the unit is properly
connected to the power
supply.
Remove the burner heads
and clean them. Check the
igniter area for burned-on
food or grease.
Clean burner head ports with
straightened paper clip,
needle, or wire.
Remove and carefully
re-install burner head and
caps.
Ensure that the type of
cooktop matches the natural
gas supply.
Check installation, replace
regulator, or set regulator for
proper gas.
Turn shut-off valve to the
‘ON’ position.
Have polarity corrected.
Dry or clean igniters. Use a
hair dryer, if desired.
Contact gas company.
Remove obstruction.
Check that the circuit breaker
hasn’t tripped and there is no
power outage in your area.
Adjust time, temperature, or
rack position.
See ‘Cleaning’ instructions to
check bulb is securely in
socket. If not replace.
This is normal.
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