Water Pik Technologies, Inc.
Page 7
SECTION 8.
Troubleshooting
8A. Troubleshooting
Problem
Cause
Solution
Pool Cleaner
Corner restricting movement of
No adjustment needed. Wait until backup jet pulls
stalls in corner.
movement of Ray-Vac.
unit out of the corner.
Nose caster wheel jammed with debris. Clean or replace.
Increase backup.
See instructions under Speed Adjustment.
Pool Cleaner
Skimmer opening is larger than
No adjustment needed. Wait until backup jet pulls
stalls in skimmer.
Ray-Vac.
unit out of corner.
Add optional skimmer guard.
Increase backup.
See instructions under Speed Adjustment.
Cleaner stops
Filter system off.
Check time clock.
moving.
Unit in backup cycle.
Normal operation.
Dirty Finger Screen or Energy Filter.
Clean Finger Screen or Energy Filter.
Hole in hose.
Replace defective hose.
Backup Hydro-Timer releasing most
Replace defective backup jet gear assembly.
of the water out of the discharge hole.
Transporter jet plugged.
Clean or replace the transporter jet.
Cleaner moves
Debris chamber full.
Clean chamber.
very slowly.
Finger Screen, Energy Filter, main
Clean as necessary.
filter, or filter pump strainer is dirty.
Insufficient speed.
Increase speed by increasing pressure to cleaner.
Hose in hose.
Replace defective hose.
Water in head float.
Replace defective head float.
Pressure gauge has failed false reading. Replace pressure gauge
Hose tangles.
Debris chamber full.
Clean chamber.
Cleaner moves to slowly.
Speed up cleaner by increasing pressure to cleaner.
Feed hose too long.
Recheck hose length.
Frozen swivels.
Check and/or replace swivels.
Bent or irregular hose.
Straighten or replace hose.
Water in head float.
Replace defective head float.
Floatation incorrect.
See "Hose Length adjustment" section.
Dirt accumulates
Insufficient suction on the main drain.
Reset suction so at least 50% of the circulation water
near main drain.
is sucked from the main drain.
Cleaner in not operating long enough.
Increase running time of the cleaner by adjusting
time clock to operate longer.
Finger Screen is
Energy Filter element is damaged.
Check Energy Filter element and replace if necessary
often found dirty.
Debris is passing by main filter.
Main filter element damaged. Replace as necessary.
Valve to Ray-Vac was not closed.
Close valve to Ray-Vac before cleaning the main
Cleaner beaches on
Insufficient water above top step.
Cleaner need a minimum of 5" of water to operate
top step.
properly.
Cleaner stops on
Too much suction through main filter.
Reset suction on main drain.
main drain.
Cleaner tangles in
Ladder/skimmer guard not installed.
Install optional ladder/skimmer guard.
ladder.
