Symptom
Possible Cause/Solution
Pump will not start.
No power to pump.
Make sure pump is properly connected to high voltage. See
Section 3.2, Electrical
Installation
, in this manual.
Improper low-voltage wiring.
Check low-voltage wiring between pump and controller. Correct if necessary. See
Section
3.2, Electrical Installation
, in this manual.
Improper pump address setting.
Make sure that ePump dip switches 3 and 4 are set properly for the installation. Both
should be OFF for use with ePump controller or set to the proper address when connected
to an AquaLink
®
RS controller, an AquaLink
PDA, or an AquaLink Z4. See
Section 3.3,
ePump
Dip Switch Settings,
in this manual.
Fault condition exists.
View fault message on controller and correct fault before proceeding. If unsure how to
correct fault, contact technical support at 800.822.7933.
ePump controller LCD is not
displaying information
or
ePump LEDs are not illuminated
(Jandy Pro Series Motor model
only).
Incorrect dip switch setting.
Make sure ePump dip switches 1 and 2 are both ON. See
Section 3.3, ePump
Dip Switch
Settings,
in this manual.
Improper low-voltage wiring.
Check low-voltage wiring between pump and controller. Correct if necessary. See
Section
3.2, Electrical Installation
, in this manual.
Controller displays "Pump not
connected".
Improper low-voltage wiring.
Check low-voltage wiring between pump and controller. Correct if necessary. See
Section
3.2, Electrical Installation
, in this manual.
Improper pump address set.
Ensure ePump dip switches 3 and 4 are set properly for the installation. Both should be
OFF for use with ePump controller or set to the proper address when connected to an
AquaLink
RS controller, an AquaLink PDA, or an AquaLink Z4. See
Section 3.3, ePump
Dip
Switch Settings,
in this manual.
Fault message appears on
controller display.
Fault condition exists.
View fault message on controller and correct fault before proceeding. If unsure how to
correct fault, contact technical support at 800.822.7933.
Page 18
Jandy
®
Pro Series ePump™ Series Pump | Installation and Operation Manual
ENGLISH