TM-6740GE Series
66
Troubleshooting
6
Troubleshooting
6.1
Problems and Solutions
Following are troubleshooting tips for common problems. Generally, problems can easily be solved by following
these instructions. If the following remedies fail to offer a solution to your problems, please contact a JAI
representative.
6.1.1
Symptom: No Video
Remedies: Check that the following are properly connected and operational.
•
Power supplies
•
Async mode
•
Power cables
•
Lens
•
Main power source
•
Digital output cable
•
Shutter control
•
Analog video cable
6.1.2
Symptom: Dark Video
Remedies: Check that the following are properly connected and operational.
•
Shutter selection
•
Iris opening on the lens
6.1.3
Symptom: Non-Synchronized Video
Remedies: Check that the following are properly connected and operational.
•
Proper mode output
•
Frame grabber software camera selection
6.2
Information and Support Resources
For further information and support:
Phone:
(408) 383-0300
(800) 445-5444
Fax:
(408) 383-0301
Email:
Mail:
JAI, Inc.
Sales Department
625 River Oaks Parkway
San Jose, CA 95134
ATTN: Video Applications
Web site:
www.jai.com
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