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JAGA NV | BRIZA 12 - JFCC | MANUEL | 2023.03.06 | V.5.2
4. WARRANTY CONDITIONS
1.
The guarantee is valid only if the equipment is properly and correctly used, by its first owner and if installed in accor-
dance with the norms and instructions as stipulated in the instruction leaflet and the current practices.
2.
The guarantee only applies to the equipment and the spare parts. Jaga has the choice between repair and replace-
ment of the equipment or the spare parts. If there has been a change in the model, Jaga is authorised to replace the
guaranteed equipment with an equivalent equipment or equivalent spare parts. In those cases where the guarantee
claim is received, during the first six months after the start of the guarantee, on all labour and transport costs.
3.
The period of guarantee is mentioned in this certificate. A repair or replacement does not change anything to the
original period of guarantee.
4.
No guarantee is granted on equipment or spare parts lacking information concerning type or series, or on equipment
where this informations has been removed or altered, or on equipment that has been repaired or modified by
persons not authorized by Jaga.
5.
The customer is responsible for the damage in the cases where the damage is due to errors of placement, fittings,
electrical connections, faulty or damaged electrical installations or appliances, erroneous voltage or hydraulic pres-
sure and all other errors not related to the product delivered by Jaga. The guarantee is also revoked when nonsuited
parts are applied. The guarantee for our heat exchangers not valid if they are emptied at set times or during a certain
period, or if they are heated by means of industrial water, steam or water saturated by great quantities of oxygen. The
quality of the system water has to be in accordance with the VDI 2035-2 directives. The buyer will make every effort
to prevent damage to the device by avoiding both dust and moisture. This means that the customer has to cover the
device in case of further construction works in order to ensure that the devices remain dust-free. The guarantee is
also revoked when the heat exchangers are placed in aggressive atmospherical surroundings (ammonia, caustic
substances). Lacquered radiators should not be used in humid spaces. Lacquered radiators should not be used in
the following areas: above a bath with a built-in shower unit, in a shower cubical or next to it, in a swimming pool
(chlorine) or in a sauna.
6.
Jaga does not give a guarantee on faulty equipment due to incorrect handling and/or use of the equipment, the
dropping of the equipment or the transport without the necessary precautions, or for all equipment that is built in, in
a way that it cannot be reached normally. The guarantee is valid only if the equipment is properly and correctly used,
by its first owner and if installed in accordance with the norms and instructions as stipulated in the instruction leaflet
and the current practices.
7.
In all cases where the guarantee is granted but where the intervention occurs later than 6 months after the start
of the guarantee, and in all other cases, labour and transportation costs are calculated according to scales set by
Jaga. Customers can get information on those scales either from our sales administration personnel, or from the
maintenance engineer.
8.
All interventions not covered by the guarantee have to be paid in cash to the maintenance engineer.
9.
The guarantee starts on the date of the invoice. If the invoice is not available, the serial number or the date of produc-
tion prevails.
10. Only the courts of judicial district Hasselt (Belgium) are authorised to deal with disputes arising from this guarantee.
It will apply Belgian law even when sales involved are subjects of EU member states as well as non-EU member
countries.
