2. Heater not functioning.
18
TROUBLESHOOTING GUIDE
PROBLEM
PROBABLE CAUSE
*Note: The skills and tools necessary for the safe repair of this spa require the services
of qualified service personnel. Contact your dealer.
A. Actuated too rapidly
3. Heater not functioning but
heater light on.
A. Heater mode not selected.
B. No power to heater.
C. Thermostat set lower
than water temperature.
D. High temperature safety
switches tripped.
E. Abnormally low water flow.
F. Heater relay not operating.
G. Heater element failure.
H. Improper 230 VAC
Conversion
A. *
B. *
A. Select Heater/Filter mode.
B. Check house circuit breaker
and GFCI.
C. Turn to desired temperature.
D. Reset buttons on heater after
water has cooled; see *Note if
switches continue to trip.
E. See Remedy 6 below.
F. *
G. *
H. Contact electrician.
A. Select JETS mode for maximum
flow.
B. Fill to water level indicator
mark on skimmer/filter frame.
C. Fill to middle of skimmer.
D. Clean strainers or skimmer baskets
E. Clean or replace.
A. Wait 60 seconds; system
will be restored automatically.
A. Relay malfunction.
B. Element malfunction.
A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Insufficient filtering time.
E. mproper maintenance.
F. High content of solids in water.
A. Clean strainer/skimmer basket.
B. Clean or replace.
C. See “Chemistry” section.
D. Run filter.
E. See Maintenance section.
F. Use clarifier or drain and refill
spa.
4. Water not clean.
A. Leak in suction line, dis-
charge line, or connections.
B. Excessive evaporation and/or
splashing.
A. Repair leak.
B. Use rigid spa cover; lower
thermostat setting.
5. Abnormal water usage.
A. Normal operation in FILTER or
HTR/FILTER mode.
B. Low water level.
C. Low Water Level
D. Clogged or blocked suction
strainer or skimmer basket.
E. Dirty filter.
F. Suction or discharge line
partially plugged.
G. Pump running at subnormal speed.
H. Worn or damaged pump seal.
6. Low water flow from jets.
F. *
G. *
H. *
REMEDY
