17
k.
mAintenAnce
Do not expose this product to dust, strong sunlight, humidity, high temperature, or
mechanical shock.
Do not use corrosive or abrasive cleansers on this product. Keep the unit dust free by
wiping it with a soft, dry cloth.
Do not disassemble this product, it contains no user-serviceable parts.
In case of a thunderstorm, it is advised to disconnect the power adapter, as the
product warranty does not cover damage caused by lightning/surge.
Only use adapter and battery pack that comes with the package.
l.
trouBlesHooting
Q1. my phone does not work!
A1.
Make sure that you have NOT locked the keypad of your handset. When the keypad
lock is turned on, a symbol will show on the screen. To remove the keypad lock,
push and hold
on your handset for approximately two seconds and release the
button.
A1.
Make sure that all connections of the adapter and the line cord are connected securely
to the jacks.
A1.
Make sure that you have inserted the battery pack into the handset battery
compartment, and that it is charged and inserted with the correct polarity.
A1.
If you have connected more than one phone to the same telephone line, make sure
that all other telephones connected are put on hook. In some telephone systems,
when the first phone on the same telephone line is used, all other telephones are
electrically disconnected.
A1.
Try to connect another telephone to the telephone socket, if the problem persists
and it appears that there is a problem with your telephone line system, consult your
network provider.
A1.
If the person on the other end of the conversation does not hear your voice, make
sure you have not activated the MUTE function. To test, activate the MUTE function
once more and your phone should resume to normal operation.
A1.
Check if the receiving symbol bar
on the screen is flashing. If it is at a weak level,
it indicates your handset is too far away from the base unit and the radio signal is too
weak. You should get nearer to the base unit and try again.
A1.
If your handset fails to dial a number, check if that number is barred (Refer to
D.15
call Barring
).
A1.
Occasionally, if the handset is without normal battery charging for a prolonged period
of time, it may lock itself when the battery level becomes too low. Try to disconnect
the battery and put it back on again and put the handset on the charger for six hours
to resume.
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Q2. my phone does not ring!
A.
Check if the ringing volume is set to “Off” (Refer to
H.1.
setting ringer Volume &
ringer type
). Your phone will not ring if the ringing volume is set to “Off”. Change
the ringing volume to higher setting ranges.
A.
Make sure that your handset is not switched off.
A.
Make sure that the connection of the line cord is connected securely to the jacks.
A.
Check if you have selected the right base unit via the base selection function (if you
have registered more than one base unit to your handset).
Q3. the phone book memories do not work as expected!
A3.
Make sure that you do not enter a telephone number longer than the limits
mentioned in the phone book section.
A3.
If your phone is connected behind a PABX system, consult your system provider for
information of timed pause delay required to make an external call.
Q4. caller’s number does not show on my phone!
A4.
Make sure your phone line is provided with caller ID function from the phone service
provider. In most countries, caller ID function must be paid and subscribed separately
from normal phone function. For details, please consult the phone service provider.
A4.
Callers may suppress their caller’s number when making their phone call. Caller’s
number does not necessarily display when a call is received. For details, please consult
the phone service provider.
A4.
If a call is made from abroad, caller’s number cannot be transmitted.
Q5. my handset does not work after i have registered my handset to a base unit from
different maker!
A5.
According to DECT standard (GAP compatible), handsets can be registered to any
DECT system base unit. However, maker specific functions may not be compatible
between the products. It may happen that only basic function can be operated if
handset and base unit from two makers are registered together.
A5.
Check if the other base unit is GAP compatible according to DECT standard. Only GAP
compatible products can be compatible to each other.
m.
enVironmentAl cAre
Please remember to observe the local regulations regarding the disposal of your packaging
materials, exhausted batteries and old phones and, where possible, promote their recycling.
We have marked the packaging with standard symbols designed to promote the recycling
and appropriate disposal of your eventual waste.
