21
Trouble Shooting:
A) SPIDER AND INSECT WARNING:
Spiders and insects can nest in burners during storage. This hazard has been known to
cause grill fires. Clean the main burners periodically, as well as before storing the grill.
B) BURNER INSPECION:
Inspect burners each time you use your grill, or immediately if one of the following occurs:
1. Yellow flames with burnt insect odor.
2. Temperature too low or heats unevenly
3. The burners make popping noises.
PROBLEMS
POSSIBLE CAUSE
SOLUTIONS
Torch Light pilot
flame will not light:
Electrode contaminated w. deposits:
Use an old tooth brush, some alcohol, and emery paper
to clean electrode tip and insulator.
Electrode or wire damaged & no spark:
Replace gas valve assembly complete with wire.
Electrode wire loose or fallen off:
Reconnect electrode wire at gas valve.
Plugged Torch Light orifice or outlet tube:
Clean torch tube, and/or unplug orifice with fine wire.
Natural Gas outlet or propane tank delivering low or
no fuel:
Check Nat Gas pressure. Check propane tank empty?
Propane Safety Valve tripped (see PP 9).
Main Burner won’t
light after torchlight
lights successfully:
Burner orifices plugged/caked w. residue:
Check and clean burners and main valve orifices.
Natural Gas outlet or propane tank delivering low or
no fuel:
Check Nat Gas pressure. Check propane tank empty?
Propane Safety Valve tripped (see PP 9).
Air Shutters set incorrectly:
Re-set burner air shutters per illustration above
Burner(s) incorrectly installed and misaligned with
valve orifice:
Re-install burner(s) correctly so that the orifice is
centered in the burner’s inlet.
Defective Gas Valve(s):
Replace gas valves as needed.
No Spark at rear
rotisserie burner:
Dead battery in rear burner ignition switch:
Replace battery by unscrewing switch cap
Defective ignition switch/module:
Replace ignition switch/module
Contaminated rotiss burner electrode
Use an old tooth brush, some alcohol, and emery paper
to clean electrode tip and insulator.
Inadequate Heat:
Defective regulator
Replace NG Regulator OR Propane Hose & Regulator
Low inlet Pressure
Check NG gas pressure, check propane tank empty?
Gas hose bent or kinked:
Smooth out the hose and check for damage
Grill not preheated:
Preheat the grill for 15 minutes, minimum
Gas valve hard to
turn:
Corrosion at valve stem:
Remove knob and lube with penetrating oil; work valve
back and forth to loosen; lube regularly.
Excessively yellow or
orange flames:
Incomplete combustion:
Re-set burner air shutters per illustration above
Grease Fire or
Excessive Flame
Flare-ups:
Excess fat on meat causes fat fire flare-ups:
Trim fat off meat before grilling (NOTE: check and
empty grease tray regularly)
Excess Grease deposits:
Regularly clean Firebox, Grease Pan, and Grease Cup
NOTE; check grease cup prior to each use of grill.
Flame lifts off burner
while in operation:
Gas pressure too high:
Call a professional gas fitter or Propane dealer
Air Shutters set incorrectly:
Re-set burner air shutters per illustration above
Knobs getting too
hot:
Wind blowing from behind the grill:
Reposition grill or create wind barrier.
Grill is not level:
Reposition grill.
Closed for Nat Gas
Open ¼” for Propane
Gas
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