Verify that your mobile phone supports the A2DP Bluetooth profile. Also, verify in the
Bluetooth settings that the headset is selected for media streaming.
How do I get my Jabra headset to announce the caller name for incoming calls?
Make sure that your phone supports the Bluetooth Phonebook Access Profile (PBAP) and that
the name of the caller is stored in your phone book.
Note that on some mobile phones, a warning message about access to the phone book appears in
the top left corner. You must select this message and then agree to the connection in order for the
caller ID feature to function properly.
See the following prerequisites:
Your mobile phone supports the Bluetooth Phone Book Access Profile (PBAP).
During pairing, you must have allowed access to your phone book.
The calling number must be associated with a stored contact in the phone book.
The incoming call is not from an unknown, unlisted or blocked caller.
Note: Japanese only supports number read-out. Chinese is supported only in Chinese Simplified.
Why do I hear static noise on my Jabra headset?
Wireless devices are susceptible to interference that may affect audio quality and result in static.
To avoid blocking the Bluetooth signal, follow these guidelines:
Make sure the distance between your headset and the paired device does not exceed 33
feet (10 m).
Make sure there is a direct line of sight between your headset and phone. Avoid placing
objects that can block radio signals between paired devices. These include walls, doors
and windows.
Avoid environments where computers, microwave ovens and high concentrations of Wi-
Fi are present
Keep your headset and mobile phone on the same side of your body.
Avoid placing your mobile phone in a back pocket.
Note: Low battery capacity in your Jabra headset and mobile phone may affect the Bluetooth
range.
