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• To turn your fireplace on, simply press the ON/OFF button on your remote control or place the wall switch 
in the ON position if your fireplace is not equipped with a remote control. 

• You will hear a beep: it means the fireplace received the signal. If you hear two beeps, it means the 
batteries in the 

SmartCase

®

 are low (change the batteries). (See 9.6) 

• A few seconds after, you will hear the sparker "spark": pilot is being ignited. This generally takes 3 to 15 
seconds. After 30 seconds, the sparker will stop “sparking” as a precaution measure; it will start another 
30-second period. During the first ignition, gas lines may not be properly purged which would cause air to 
remain inside the gas intake. The first ignition may therefore require two 30-

second “sparking” periods. If 

after  these  two  “sparking”  periods  the  pilot  is  still  not  lit,  turn  off  your  fireplace  and  refer  to  the 
troubleshooting guide (section 10). 

• Once the pilot is lit, the sparker stops "sparking" and the main valve opens to ignite the main burner. It 
should take 3 to 10 seconds, for the main burner to ignite. If the pilot has been lit for 10 seconds and the 
burner is still not ignited, put the wall switch in the OFF position or press the OFF button on the remote 
control and refer to the troubleshooting guide (section 10). 

Note

:  When  you  turn  on  the  fireplace,  condensation  forms  on  the  inside  surface  of  the  glass.  This 

condensation is normal and will disappear within a few minutes as the glass heats up. 

 

 

 

8.1.3.  PILOT FLAME 

 

 

Make sure the pilot flames are wide enough, they must reach the thermocouple and burner otherwise the 
burner will not ignite (figure 8.1.3). 

During the first few uses

, a white film may appear on the windows as a result of the elimination of 

some paint particles. It is recommended to clean the windows after the unit has cooled, otherwise the 
white film becomes difficult to remove. Use a non-abrasive cleaner and DO NOT ATTEMPT TO CLEAN 
THE GLASS WHEN HOT. 

Figure 8.1.3. 

Содержание loo RGR-25

Страница 1: ...r building From an external phone call your gas supplier immediately and follow their instructions to the letter If your gas supplier is not available contact your local fire department Installation a...

Страница 2: ...2 7 GAS FIREPLACES MODELS MISTRAL PENINSULA RGP 25 SUROIT SEE THRU RGV 25 SIROCCO PANORAMIC RGB 25 PAMPERO CENTRAL RGC 25 MOUSSON RIGHT CORNER RGCD 25 AUSTER LEFT CORNER RGCG 25 LOO INSERT RGR 25...

Страница 3: ...cross the country Not only are we committed to providing you with reliable and well functioning appliances but we also have your safety at heart This is why we offer you ongoing assistance and support...

Страница 4: ...IROCCO RGB 25 PANORAMIC 20 2 3 6 PAMPERO RGC 25 CENTRAL 20 2 3 7 SUROIT RGV 25 SEE THRU 21 3 GAS FIREPLACE INSTALLATION 22 3 1 INSERT INSTALLATION OF THE GAS FIREPLACE 22 3 1 1 CERAMIC MANTLE EXAMPLE...

Страница 5: ...ATION PRECAUTIONS 34 3 2 2 LOCATION OF WALL VENT OUTLETS 35 3 2 3 VENT CONFIGURATION 36 3 2 3 1 LEGEND 36 3 2 3 2 VENT TO BE USE WITH APPLIANCE 36 3 2 3 3 CONDITIONS TO BE MET 36 3 2 3 4 ELBOW EQUIVAL...

Страница 6: ...INSTALLATION EQUIPMENT REQUIRED FOR GAS LINES 55 6 3 INSTALLATION CODE 56 6 4 GAS PRESSURE 56 6 5 PROCEDURE FOR CHECKING GAS PRESSURE FROM THE FIREPLACE VALVE 57 6 6 VERIFICATION OF GAS LINE TIGHTNES...

Страница 7: ...PANEL INSTALLATION 70 8 5 1 SIDE THERMAL INSULATION PANEL INSTALLATION 70 8 5 2 BACK THERMAL INSULATION PANEL INSTALLATION 71 8 6 PLACEMENT OF EMBER GLASS ON THE BURNER 71 9 MAINTENANCE 72 9 1 PRECAU...

Страница 8: ...sion kit is used Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not turn on any appliance Do not touch...

Страница 9: ...fireplace on a flooring not adapted for this kind of appliance you must install it on a piece of metal sheet a wood floor or a hearth as wide and as deep as the appliance Your fireplace is designed t...

Страница 10: ...e the required clearances around the vent system and fireguard Install the ceiling fireguard as specified in this manual Overlap vent sections at least 1 in 3 8 cm Vent sections might come off if they...

Страница 11: ...ireplace will remain hot even after it is turned off Never touch surfaces before they have cooled down Supervise small children closely and make sure they do not touch or operate the gas fireplace Thi...

Страница 12: ...ll a qualified technician to do it Turn off the fireplace and let it cool before servicing or repairing it Installation or repair of the fireplace must be performed only by a qualified technician Have...

Страница 13: ...have these symptoms your fireplace may not have been installed correctly Turn off the gas fireplace and go outside immediately for some fresh air Have the fireplace inspected by a qualified technician...

Страница 14: ...authorities having jurisdiction over gas product installation to determine the specific adjustments necessary at this higher altitude Fireplaces at 31 000 BTU h or less are equipped with tempered gla...

Страница 15: ...0905 2 29mm 3 5 WC Natural 3 5 WC 7 WC 23 000 42 3 5 WC Natural 3 5 WC 7 WC 25 000 41 3 5 W C LPG GAS 8 WC 11 WC 21 000 54 10 W C LPG GAS 8 WC 11 WC 27 000 53 10 W C LPG GAS 8 WC 11 WC 32 000 1 16 10...

Страница 16: ...rt in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury Keep burner and control compartment clean S...

Страница 17: ...and any gas control which has been under water LIGHTING INSTRUCTIONS 1 STOP Read the safety information above on this label 2 Press the power button to the OFF position or set the thermostat to the lo...

Страница 18: ...18 2 3 FIREPLACE DIMENSIONS 2 3 1 LOO RGR 25 INSERT 2 3 2 MISTRAL RGP 25 PENINSULA...

Страница 19: ...19 2 3 3 AUSTER RGCG 25 LEFT CORNER 2 3 4 MOUSSON RGCD 25 RIGHT CORNER...

Страница 20: ...20 2 3 5 SIROCCO RGB 25 PANORAMIC 2 3 6 PAMPERO RGC 25 CENTRAL...

Страница 21: ...21 2 3 7 SUROIT RGV 25 SEE THRU...

Страница 22: ...1 INSERT INSTALLATION OF THE GAS FIREPLACE The framework should rest on top of the fireplace s upper clearance post as well as on the air circulation boxes located on the sides and at the back of the...

Страница 23: ...t The weight of the structure can be supported by the top spacer but it is not recommended Fixing it to the wall or the ceiling frame is preferred WARNING For the design of the mantle you can add some...

Страница 24: ...GS OF MINIMUM CLEARANCES FOR INSTALLATION Some dimensions are minimum You can add some extra inches to evolve to your desired design 3 1 2 1 LOO RGR 25 INSERT WITH BACK EXIT 3 1 2 2 LOO RGR 25 INSERT...

Страница 25: ...25 3 1 2 3 LOO RGR 25 INSERT WITH TOP EXIT 3 1 2 4 LOO RGR 25 INSERT CORNER INSTALLATION WITH TOP EXIT...

Страница 26: ...26 3 1 2 5 MISTRAL RGP 25 PENINSULA WITH BACK EXIT 3 1 2 6 MISTRAL RGP 25 PENINSULA WITH TOP EXIT...

Страница 27: ...27 3 1 2 7 AUSTER RGCG 25 LEFT CORNER WITH BACK EXIT 3 1 2 8 AUSTER RGCG 25 LEFT CORNER WITH SIDE EXIT...

Страница 28: ...28 3 1 2 9 AUSTER RGCG 25 LEFT CORNER WITH TOP EXIT 3 1 2 10 MOUSSON RGCD 25 RIGHT CORNER WITH BACK EXIT...

Страница 29: ...29 3 1 2 11 MOUSSON RGCD 25 RIGHT CORNER WITH SIDE EXIT 3 1 2 12 MOUSSON RGCD 25 RIGHT CORNER WITH TOP EXIT...

Страница 30: ...30 3 1 2 13 SIROCCO RGB 25 PANORAMIC WITH BACK EXIT 3 1 2 14 SIROCCO RGB 25 PANORAMIC WITH TOP EXIT...

Страница 31: ...31 3 1 2 15 PAMPERO RGC 25 PAMPERO WITH TOP EXIT 3 1 2 16 SUROIT RGV 25 SEE THROUGH WITH SIDE EXIT...

Страница 32: ...y a firewall and 1 25 4 mm for the rest of the vent Top of fireplace to ceiling All models 21 54 cm Back of fireplace to adjacent material Models LOO MISTRAL AUSTER MOUSSON and SIROCCO 0 0 mm WARNING...

Страница 33: ...ppliance s non removable fixed surfaces WARNING Before framing your fireplace check dimensions framing methods and finished wall facing details Determine the total thickness of the finishing material...

Страница 34: ...ad this fireplace s and the vent kit s manuals Vents should only be installed by a qualified installer technician This person must comply with the following safety rules Wear gloves and safety glasses...

Страница 35: ...regulator I Clearance to a meter ventilation outlet 3 ft 91 cm 1 3 ft 91 cm 5 J Clearance to a non mechanical air inlet adjacent to the building or to an air inlet adjoining any other appliance 12 in...

Страница 36: ...u must put high temperature sealer between the 6 5 8 inch collar the rigid vent end and the first screwed section on the stove collar 3 2 3 3 CONDITIONS TO BE MET Total vent length including elbows se...

Страница 37: ...d for the 2nd 3rd and 4th elbows 3 2 3 5 VENT SECTION LENGTHS Section lengths must be calculated as shown in the following picture Elbow angle Horizontal vent length equivalent He in ft 1 0 4 0 033 15...

Страница 38: ...flexible horizontal vent lengths must be supported every 3 ft 90 cm Wall ties are provided for this purpose The vent support can be used to fasten both hard and flexible vents A fireguard is included...

Страница 39: ...evel or have a in per foot upward slope CAUTION Never allow the vent to go downwards This could lead to improper exhaust venting and cause a fire A firewall is required at each floor level and whereve...

Страница 40: ...t Horizontal run H1 4 feet Total vertical rise Vt 0 5 feet Horizontal equivalent of elbows He 3 feet for a 90 elbow N 1 qty of elbow HC N 1 x He 0 x 3 feet 0 feet Total horizontal run Ht 0 ft 4 ft 4 f...

Страница 41: ...40 ft Horizontal run H1 0 ft Total vertical rise Vt 40 ft Horizontal equivalent of elbows Hc 0 1 x 90 0 x 3 ft 0 ft Total horizontal run Ht 0 ft 0 ft 0 ft Vertical rise 10 ft 40t 10 ft Therefore the...

Страница 42: ...will be oval due to the angle of the roof Build an interior frame 9 x 12 5 in for a 45 slope around the opening to allow a minimum clearance of 1 in from combustible materials It is best to set the op...

Страница 43: ...t the storm collar to the vent connector and apply a generous layer of latex based sealant on the top edge of the flashing and slide the collar to make contact Apply pressure to seal assembly figure 3...

Страница 44: ...of the sleeve with three self drilling screws Screw in the vent The Flexible installation need a 4 male to male connector None is required in rigid installation 3 4 FAN INSTALLATION Fans are used to c...

Страница 45: ...o pass the door frame Setting it down gently on the floor of the combustion chamber and push it gently to the vertical position and secure it like the large decorative plate with the tabs at the top o...

Страница 46: ...the burner place it completely on the left of the empty space located on the floor of the combustion chamber Then slide it to the right until the gas supply pipe fits into gas air premix box of the Sm...

Страница 47: ...ft back corner and the small one lines up on the right back corner of burner Then install the other large log in front of the burner on the longer side there is a clearance space to surround the pilot...

Страница 48: ...orm 3 9 SAFETY SCREEN INSTALLATION For maximum protection against burns that may be caused by touching the glass when the fireplace is turned on get safety screens for every glass side of your firepla...

Страница 49: ...stment screw is located under the combustion chamber It can be accessed through the small door located at the bottom figure 4 1 4 2 PROFLAMME 2 REMOTE CONTROL The Proflamme2 remote control allows you...

Страница 50: ...hree beeps Place the battery back in the remote control You will hear three beeps again Put button 1 figure 4 2 1 b back in the center position The remote control is now synchronized Press the ON OFF...

Страница 51: ...lame intensity levels When the system is on and the flame is at its maximum level each push on the downward arrow button see figure 4 2 2 a will bring flame height one level lower until it there is no...

Страница 52: ...e When room temperature drops below the set temperature the fireplace will turn on automatically Smart thermostat The Smart Thermostat function adjusts flame height according to the difference between...

Страница 53: ...use A padlock is shown on the remote display when activated Figure 4 2 2 f To activate this function press the Mode button and the upward arrow button at the same time To deactivate this function pres...

Страница 54: ...se the manual gas valve Unscrew the gas intake pipe from the SmartCase Unscrew the four screws from the SmartCase as illustrated in figure 5 1 Then carefully remove the SmartCase from the fireplace No...

Страница 55: ...e Table 6 4 If intake pressure is not adjusted properly the SmartCase automatic valve could be damaged see section 6 4 A pipeline network check local codes CSA approved gas lines sealant A manual valv...

Страница 56: ...rol system 6 4 GAS PRESSURE It is essential to use the type of gas specified on the nameplate of the unit In case of discrepancy STOP EVERYTHING and contact your merchant to get a SmartCase that match...

Страница 57: ...e pressure gauge to the input IN and or output OUT pressure verification port s using a rubber hose with a 5 16 in 8 mm inner diameter Open the manual valve you will get the intake pressure Turn on th...

Страница 58: ...it means the assembly is tight If there are bubbles it means there is a gas leak If this occurs immediately refer to section 1 2 1 and follow instructions 6 7 OPEN OR CLOSE MANUAL VALVE To open or clo...

Страница 59: ...nect the electrical boxes to the home electric panel with a 14 2 wire figure 7 1 7 2 ELECTRICAL BOX The electrical box is used to power the SmartCase and the heat circulation fans The box is equipped...

Страница 60: ...h to the left position ON Use the wall switch to turn on and turn off the fireplace N B The SmartCase have an automatic 24 hours auto extinguish To ignite again simply turn off the wall switch and tur...

Страница 61: ...61 7 4 ELECTRICAL DIAGRAM OF SMARTCASE...

Страница 62: ...on automatically when the fireplace reaches ideal temperatures To install the thermodisc box open the small door located at the bottom of the unit Locate the two screws that secure the thermodisc box...

Страница 63: ...our appliance is properly powered by a gas intake and that no manual valves are closed Your intake gas pressure complies with the ones listed on the fireplace s nameplate see table in section 2 1 Tigh...

Страница 64: ...oubleshooting guide section 10 Once the pilot is lit the sparker stops sparking and the main valve opens to ignite the main burner It should take 3 to 10 seconds for the main burner to ignite If the p...

Страница 65: ...off refer to the troubleshooting guide section 1 8 2 NOISES FROM THE USE OF THE FIREPLACE Your fireplace may make cracking sounds when operating They are caused by the thermal expansion of the variou...

Страница 66: ...door located at the bottom of the fireplace and untighten the wing nut without remove them Figure 8 3 1 a Step 2 Lift up the tabs and completely remove the upper wing nuts NOTE If the glass is broken...

Страница 67: ...etely step 3 8 3 2 DOOR INSTALLATION Step 1 Install the door and make sure it sits properly in its place Step 2 Press firmly the door on the gas fireplace and tightly screw the wing nuts at the top of...

Страница 68: ...dow frame in the opening located at the bottom of the appliance Figure 8 4 1 Detail B Tilt the top of the window frame and slightly lift it without removing the bottom tabs from their slots to positio...

Страница 69: ...figure 8 4 2 Detail B Tilt the top of the door and slightly lift it without removing the bottom tabs from their slots to positioning the hook Figure 8 4 2 Detail A in place Push down to secure it in...

Страница 70: ...ews are already in place and include with your appliance Untighten it not completely Two groves are cut into the top tabs to insert it easily Figure 8 5 1 Detail A Put the tab behind the bottom frame...

Страница 71: ...soap and water to remove all traces of glass Remove the frame of the window Refer to section 8 3 1 REMOVING THE DOOR Carefully open the bag containing the ember glass Spread ember glass carefully on...

Страница 72: ...eaning cloth and water A thin white film caused by some paint particles may appear the first hours the fireplace is being used It is recommended to clean the glass after the first two weeks of use Use...

Страница 73: ...metal parts This will make ignition more efficient 9 6 BATTERY REPLACEMENT IN THE SMARTCASE The electronic ignition system of this appliance requires four 1 5 V AA batteries to operate when it is not...

Страница 74: ...talled 3C The sparker is dirty from previous uses and there is not enough spark 3A Call your gas supplier to have your tank refilled 3B Contact a certified technician to have the purge performed 3C Cl...

Страница 75: ...al immediately and follow instructions 9 My remote control cannot turn off the fireplace 9A Batteries in the remote control are dead 9B You are too far from the fireplace 9C A component of the SmartCa...

Страница 76: ...ut the dock onto a temporary frame We suggest 24 inch for the first section of vent to pass the dock over easily It s important to put the weight of the frame and cladding on the fireplace and or the...

Страница 77: ...idal dock 5 over the direct vent section and elevate it over a temporary frame 6 g Install the insulation sleeve 8 over the vent and attach it to the base of the vent h Install the rest of the vent se...

Страница 78: ...d with the product and all local and national building and fire codes This limited lifetime warranty does not cover damages caused by misuse lack of maintenance accident alterations abuse or neglect a...

Страница 79: ...es be provided to support the claim Returned products are to be shipped prepaid to the manufacturer for investigation If a product is found to be defective the manufacturer will repair or replace such...

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