Support: 855-473-7449 or 408-943-4100 Email:
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12 Contacting iXsystems
For assistance, please contact iX Support:
Contact Method
Contact Options
Web
Telephone
Monday-Friday, 6:00AM to 6:00PM Pacific Standard Time:
• US-only toll-free:
855-473-7449 option 2
• Local and international:
408-943-4100 option 2
Telephone
Telephone After Hours (24x7 Gold Level Support only):
• US-only toll-free:
855-499-5131
• International:
408-878-3140
(International calling rates will apply)
11 Documentation
The TrueNAS Documentation Hub provides numerous articles designed to help you configure and use the software.
It is available by clicking
Guide
in the TrueNAS web interface or going directly to
The TrueNAS Documentation Hub also provides an online version of this Guide and documentation of other iXsys
-
tems products at
https://www.truenas.com/docs/hardware/
.
10 Connecting to the TrueNAS Web Interface
Powering on the system and allowing it to boot to the system console will display the IP address of the TrueNAS
R-Series graphical web interface,
192.168.100.231
in this example:
The web user interface is at:
http://192.168.100.231
Enter the IP address into a browser on a computer on the same network to access the web user interface. Log in using
the default credentials:
•
Username:
root
•
Password:
abcd1234
