iVina 1200U
8-1
8. TROUBLESHOOTING
8.1 FREQUENTLY ASKED QUESTIONS
Question: When the scanner is powered on, it makes noises and won’t stand ready.
Answer:
There are two possibilities:
1) You might fail to push the scanner shipping lock to its “use” position. If this is the case, pull the
scanner status switch to its “use” position first.
2) The scanner is not placed on an even, flat desktop surface. This may cause the scanner to
malfunction.
Question: The scanner is powered on, but the lamp does not light up.
Answer:
The lamp is probably out of order. Contact your local dealer or distributor to replace the lamp. For
your information, the average life time of the lamp is about 15,000 hours and the operating
temperature for the scanner is between 10°C(50°F)
and
40°C(104°F).
Question: While scanning, the scanner often makes noises,
or it scans back and forth.
Answer:
Usually this means the memory of your computer is not enough or the speed of your CPU too slow.
Please try to increase your memory to at least 32M.
Question: Why is it that the scanned image always comes out to be too dark?
Answer:
1) Modify the Gamma setting to1.8~2.2 for your monitor and, when printing, set the Gamma
setting to 2.2 for your printer.
2) Adjust the Brightness setting from the user interface to get a brighter image.
Question: The scanner works well except for the line art image. The lines in the image seem to be much
thicker than the original one.
Answer:
Increase the Brightness or adjust the Threshold setting to improve line art image.
