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GoBook Pro Help

Page 61 of 74

file://C:\WINDOWS\TEMP\~hh6357.htm

5/23/01

Non-System disk or disk error

Replace and press any key when ready

This can occur if media is in the card socket and you restart the computer. Remove the media, and then
press any key.

Not ready reading drive X (where X is any drive letter)

Abort, Retry, Fail?

Make sure that the media is inserted fully into the card socket, then press r to retry.

79_0100_001

Windows Messages

Windows messages are typically self-explanatory. (See Appendix B Troubleshooting, for more
information).

Application Messages

Both

MS-DOS

and Windows applications may display messages if a warning or error condition occurs.

Refer to the

online Help

or other documentation for the

application

that generated the message.

79_0100_001

Troubleshooting

This section is designed to help you determine and fix problems you might encounter while operating
the GoBook Pro computer. Try the following things in order:

GoBook Pro Help

A. Error Messages Topics

Содержание GoBook Pro

Страница 1: ...he ultimate in ruggedness durability performance and intrinsic safety For maximum expandability without compromising portability the GoBook Pro accommodates a number of modules including USB interface...

Страница 2: ...All rights reserved Precautions You can use your computer under a wide range of environmental conditions However to ensure long use and continued high performance consider the following factors when...

Страница 3: ...ings of all the devices sharing the extension do not exceed the rating of the extension cord or the rating of the wall outlet l Never push foreign objects into the computer through any of the slots or...

Страница 4: ...ic radiation in excess of local regulations For non proprietary accessories such as PC Cards or printers ensure that the accessory functions properly in your computer before making the purchase Your s...

Страница 5: ...rientation for new Windows users You can find it in Start Programs Accessories System Tools 79_0100_001 2001 Itronix Corporation All rights reserved The First Time Using your computer for the first ti...

Страница 6: ...power cord to the AC adapter 2 Connect the AC adapter to the power jack at the right side of your computer 3 Connect the AC adapter power cord to an AC outlet 4 Lift the display to open the LCD 5 Open...

Страница 7: ...turns from suspend mode the desktop appears with the same files and programs open as when the computer was suspended Suspend to Disk is very useful when you don t want to take the time to shut down al...

Страница 8: ...e calibrate the touch screen This can be accomplished by revisiting the procedure above Adjusting the Screen You can adjust the display brightness for better viewing Use the following keys to make adj...

Страница 9: ...ns should appear in the task tray l If the AC adapter is connected make sure the electrical outlet you are using works l Check to make sure the battery is installed and charged properly l If the batte...

Страница 10: ...ter is a superior work tool for collecting managing and communicating information in the field The following pages describe the external and internal features of your GoBook Pro computer Individual Pa...

Страница 11: ...tom View LED Activity Indicators The activity indicators located between the keyboard and the touch screen light up when a particular function of the computer is active Each indicator is marked with a...

Страница 12: ...linking Amber The battery is low Not lit The computer is suspended or off LED 2 Charge Status Amber The computer is attached to AC power and the battery is fully charged Blinking Amber The computer is...

Страница 13: ...d on the 82 key international keyboard when pressed and held allows you to use characters in the bottom right of a three character key BACKSPACE The BACKSPACE key sometimes represented on the keyboard...

Страница 14: ...ng in DOS In some DOS applications pressing the ESC key backs you out of your last menu selection In Windows the ESC key allows you to exit a pop up window or message box PRTSC In Windows pressing the...

Страница 15: ...are the same in function as those on a two buttoned mouse Clicking these buttons makes selections drags objects or performs a variety of other functions depending on the software To select an object f...

Страница 16: ...computers with an LCD display especially in cold environments is that the cursor seems to disappear whenever the mouse is moved quickly To improve the visibility of the mouse cursor you should l Enabl...

Страница 17: ...nder card Installing a Card 1 The top side of a PC Card is usually identified with a label Insert the card into the slot with the top up and the edge with pinhole contacts going in first You will feel...

Страница 18: ...Monitor The GoBook Pro has a 15 Pin VGA monitor port to connect your computer to an external monitor Using the VGA monitor port for dual display You may use an external monitor simultaneously with yo...

Страница 19: ...with individual devices for details on connecting these devices to your computer Your computer may also include modem and LAN optional ports offering advanced communications technology Right Side Conn...

Страница 20: ...can transmit data using the 56 Kbps V 90 protocol and send and receive faxes at 14 4 Kbps In some countries local regulations may not permit the use of the fax modem designed for this system In this...

Страница 21: ...PD When the computer is booting you may be asked if you want to make the Sierra Wireless AirCard 350 your primary network interface card For this procedure click Yes and run Wireless Expert NOTE Wirel...

Страница 22: ...The wireless modem is powered on after reboot or resume as indicated by the wireless modem LED activity indicator being a steady green It can be turned off by right clicking on the PC Card icon in the...

Страница 23: ...Following are the installation procedures for installing the software for your wireless modem Air Card 300 CDPD l Software comes pre installed Air Card 350 CDPD l Software comes pre installed RIM 902M...

Страница 24: ...your wireless modem Air Card 300 CDPD l Run Watcher from the desktop or from the Start Programs SierraWireless Aircard3xx menu l Verify signal strength is green and radio LED in ON Air Card 350 CDPD l...

Страница 25: ...portant information about vehicle mounted antennas 79_0100_001 2001 Itronix Corporation All rights reserved Power Management Using the Battery Monitoring Battery Power There are two ways to monitor ho...

Страница 26: ...er adapter l Save your work and suspend to disk Hibernate by pressing FN F10 l Save your work then select Shut Down from the Start menu l Press FN Q to turn off the computer or suspend to disk and rep...

Страница 27: ...m possible power consumption Return the computer to full power by pressing any key When the computer returns from suspend mode the desktop appears with the same files and programs open as when the com...

Страница 28: ...ttery s capacity gradually decreases We recommend that you replace your battery when you notice that it begins to store significantly less charge Changing the Battery Change the main battery pack as f...

Страница 29: ...this can be limited by the kind of hardware you are using In certain circumstances the system may generate an error message that asks you to make changes to the CMOS settings using the Setup Utility...

Страница 30: ...You can display it by pressing F1 or ALT H on any menu Main Use for basic system configuration Advanced Use to set the advanced features Security Use to set user and supervisor passwords and the back...

Страница 31: ...mory GoBook Pro Help 6 Customizing Your BIOS Topics Field Setting Function System Time HH MM SS Set the system time System Date MM DD YYYY Set the system date Legacy Diskette A Disabled Selects floppy...

Страница 32: ...ng boot up Field Setting Function Type User None Auto 1 39 CD ROM ATAPI Removable User User enters parameters of hard disk drive None Autotyping is not able to supply the drive type or end user has se...

Страница 33: ...s Heads Sectors 32 Bit I O Enabled Disabled Enables 32 bit communication between CPU and IDE card Requires PCI or local bus Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 Selects t...

Страница 34: ...meters of hard disk drive Multi Sector Transfers N A Specify the number of sectors per block for multiple sector transfers LBA Mode Control N A Enabling LBA causes Logical Block Addressing to be used...

Страница 35: ...isabled Enabled allows the system to skip certain tests while booting decreasing the time needed to boot Summary Screen Enabled Disabled Displays system configuration summary screen during boot up SET...

Страница 36: ...e communication devices Other systems have instead a separate I O chip on the motherboard for configuring and managing these devices Many systems allow you to control the configuration settings for th...

Страница 37: ...System boots 79_0100_001 2001 Itronix Corporation All rights reserved The Security Menu Field Setting Function Serial port A Disabled Enabled Auto Disabled turns off the port Enabled requires you to...

Страница 38: ...full access to Setup menus Password on boot Enabled Disabled Enabled requires a password on boot Requires prior setting of the Supervisor password If supervisor password is set and this option disable...

Страница 39: ...word without first creating a Supervisor password In other systems you can create and use them independently 79_0100_001 2001 Itronix Corporation All rights reserved The Power Menu The options availab...

Страница 40: ...eriod required to put system in Standby partial power shutdown Auto Suspend Timeout Off 5 min 10 min 15 min 20 min 30 min 40 min 60 min Inactivity period required after Standby to Suspend maximum powe...

Страница 41: ...ied in the Boot Menu Boot devices can include hard drives floppy drives CD ROMs removable devices and network cards NOTE Specifying any device as a boot device on the Boot Menu requires the availabili...

Страница 42: ...it Menu You use the exit menu to leave the BIOS Setup Utility ESC does not exit this menu You must select on of the items from the menu or menu bar to exit Field Setting Function Removable Devices N A...

Страница 43: ...ring in CMOS any new selections you may have made The selections previously in effect remain in effect Use Setup Settings Load Setup Defaults To display the default values for all Setup menus select L...

Страница 44: ...ower port on the right side of the computer 2 Insert the cigarette lighter adapter into the vehicle s cigarette lighter socket turning it slightly to make a good connection The power light illuminates...

Страница 45: ...each work day to prevent draining the voltage in your vehicle s battery below starting levels Charging Batteries The vehicle cradle is designed to charge the computer s battery with voltage from the v...

Страница 46: ...these types of antennas see the instructions that accompany each antenna RF Antenna Placement WARNING Improper installation and or operating configurations of permanent and magnetic vehicle mounted a...

Страница 47: ...nt damage is directly related to AC power and telephone line problems These problems can include surges spikes noise interference and weather related problems which in turn can cause glitches hang ups...

Страница 48: ...urge suppressors such as Sutton Designs APC and Panamax When you are looking for a surge suppressor consider these things l Expect to pay at least 50 for a good quality surge suppressor l The surge su...

Страница 49: ...normal care required by any sophisticated electronic equipment and the computer will provide reliable service even under harsh field conditions Follow the guidelines in this section to care for your...

Страница 50: ...create loose debris in the drive enclosure that may cause progressive damage over time To reduce exposure to high operating shocks the GoBook Pro uses power modes for the hard drive that prevent the...

Страница 51: ...ll debris out of the connector to ensure good electrical connections l There are no user repairable parts in the PC Card hard drive Do not attempt to disassemble any part of the hard drive The warrant...

Страница 52: ...n around 20 C 68 F l Re calibrate your battery when your battery performance degrades Storing Batteries l Store the battery within the recommended temperature range 10 C to 30 C 50 F to 86 F l Unused...

Страница 53: ...nd clean the computer case 4 Wipe off any excess liquid with a soft cloth 5 Reinstall the battery Display Periodically inspect the display to make sure the brightness function is operating properly To...

Страница 54: ...properly by reading from or writing to a PC Card Cradle Contacts The cradle contacts on the bottom of the computer may get dirty with daily use Connectors can be cleaned with a cotton swab dipped in i...

Страница 55: ...finds an error during this test it displays an error message Some POST errors can occur before anything can be displayed on the screen In this case the computer issues a series of beeps then stops wor...

Страница 56: ...dead Replace and run SETUP The CMOS clock battery indicator shows the battery is dead Replace the battery and run Setup to reconfigure the system System CMOS checksum bad Default configuration used S...

Страница 57: ...OST diskette tests Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is attached correctly Incorrect Drive A type run SETUP Type of floppy drive...

Страница 58: ...is a map of the bits at the RAM address which failed the memory test Each 1 one in the map indicates a failed bit See errors 230 231 or 232 above for offset address of the failure in System Extended...

Страница 59: ...e address it displays Parity is a method for checking errors in binary data A parity error indicates that some data has been corrupted Parity Check 2 nnnn Parity error found in the I O bus BIOS attemp...

Страница 60: ...a problem with a command in the CONFIG SYS or AUTOEXEC BAT file or a command that you entered at the DOS prompt Following are a few of the most common MS DOS messages Bad command or file name A comman...

Страница 61: ...Corporation All rights reserved Windows Messages Windows messages are typically self explanatory See Appendix B Troubleshooting for more information Application Messages Both MS DOS and Windows applic...

Страница 62: ...o reboot your computer select Start Shut Down Restart or press CTRL ALT DEL twice If the computer does not restart the keyboard may be locked up Reset the computer by holding down the two mouse button...

Страница 63: ...to remain idle for one hour with the AC adapter connected to the computer The Charging LED activity indicator blinks when the battery starts charging 6 If the battery still fails to charge after an ho...

Страница 64: ...ld naturally decreases and even the best maintained batteries eventually need to be retired Consider replacing your battery if you are not getting the usage you need from it 79_0100_001 2001 Itronix C...

Страница 65: ...rmation about correcting this problem I changed my display resolution but I see no difference on the screen l Try restarting your computer for the changes to take effect 79_0100_001 2001 Itronix Corpo...

Страница 66: ...for your application 79_0100_001 2001 Itronix Corporation All rights reserved Keyboard Something unexpected happens when I press a key l You may have pressed a key combination that performs a Windows...

Страница 67: ...nal modem make sure the cables are attached correctly l Make sure your communications parameters are correct in your application Refer to the online Help for your application The modem dials and recei...

Страница 68: ...s command must be sent immediately before the command to dial the desired phone number and sent again before re dialing the number since the modem will default to the original setting at the end of th...

Страница 69: ...hat uses COM ports l Make sure external power is not connected Depending on power settings some systems will not suspend automatically when they are connected to external power The system date and tim...

Страница 70: ...enough l From the Start Menu select Settings Control Panel and then choose Mouse The Buttons tab contains the setting for the double click speed I can t see the mouse pointer l The mouse pointer may b...

Страница 71: ...is inserted into the PC Card socket l There is a delay of 10 to 15 seconds before the CD ROM drive is recognized l Drivers may not be installed Contact your organization s help desk for assistance Th...

Страница 72: ...n instructions 4 Verify or enter the correct NEI Network IP address and DNS Domain Name Server IP address for your CDPD network registration 5 Press the Next Button WirelessExpert then automatically p...

Страница 73: ...n Properties dialogue box On the Communications Tab enter a name for the session select modem RIM Radio on COM4 then click the configure button 3 Under the Device Properties Port Settings tab check Ma...

Страница 74: ...lication and allows the display of RF Modem specific information Entering D will result in a display similar to the one below LLI 880C746 RSSI 21 94 dBuV Battery Level 40 Network ARDIS Contact Yes Pro...

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