14
5 FAQ
Bug
Solution
I cannot boot up
the device.
Please click RESET button for at least five seconds to restore
factory default setup.
Micro
SD
card
write times
Do not set the Micro SD card as the storage media to store
the schedule record file. It may damage the Micro SD card
duration.
I cannot use the
disk as the storage
media.
When disk information is shown as hibernation or capacity is 0,
please format it first (Via Web).
I cannot upgrade
the
device
via
network.
When network upgrade operation failed, you can use port
3800 to continue upgrading.
Recommended
Micro SD card
brand
Kingston 4GB, Kingston 16GB, Kingston 32GB, Transcend 16GB
，
SanDisk 4GB, SanDisk 32GB.
Usually we recommend the 4GB (or higher) or industry-level high
speed card in case the slow speed results in data loss.
Save config
When you are done with config, to ensure the config is saved on
storage media, we recommend you to reboot the device via
software.
Power adaptor
The suggested environment temperature of power adaptor is
0~40
℃
, and for other temperatures, a industry-level power adaptor
is required.
