25
isel-
CNC Compact Equipment CPM
Please, take note in case of returning the product!
1. Warrantee proof
For the examination of your warranty claim, a copy of the purchase bill or of the receipt is
required. We return the product unprocessed against a charge if this proof is missing.
2. Error description
In case of products arriving without precise error description at our facilities (“Defective” or
“For Repair” is not sufficient), we have the right to select between carrying out of a liable
to pay the costs fault diagnosis or the non-repaired returning against a service charge.
3. Inadmissible complaints
In case of inadmissible complaints (no fault is detectable, probable operator error), the
product is self-consciously returned against a service charge.
4. Wrapping
We can only accept returned products in original
isel
packing or equivalent wrapping.
The warranty claim is endangered by missing original or inappropriate wrapping.
Resulting transport damages cause the expiration of the warranty claim.
5. OEM products
Products which were not delivered by us are returned in a non-repaired manner against a
service charge.
6. Transport charges
isel
automation
carries the transportation charge for returns from warranty claims. The
sender bears all other haulage. Product sent in without paid transportation charges can
not be accepted for organizational reasons.
7. Sales conditions, delivery conditions, and terms of payment
As for the rest, the sales conditions, delivery conditions, and terms of payment of
isel
automation
are valid without change.
