17
Error code
Definition
03
04
Check whether the 3-phase wire terminals and the Hall signal connector are in poor
contact, or the system startup time exceeds 2S due to heavy load, such as climbing or
the wheels are stuck. If this state still occurs after reconnecting the terminals, the
controller or motor is damaged.
Low battery voltage protection, under voltage protection
06
Detect whether the Hall commutation signal of the motor is faulty, and check whether
the connector of the Hall signal is in poor contact. If the state still occurs after
reconnecting the terminals, the Hall of the motor is damaged.
07
When the system is powered on, detect whether the handlebar is out of control, or
the handlebar signal is less than 0.75V. Or the handlebar is twisted before the
system works, in this case the fault can be removed after resetting.
08
Controller failure
10
The controller cannot receive the dashboard signal
15
The controller cannot receive the dashboard signal
Question & Answer
1. What if the E-Scooter arrived with missing accessories or broken parts?
A: Please take a photo and send to iscooter Support Team by sending email: And iscooter
Support Team will reply you soon and send correct accessory or part replacement.
2. Is the tire replaceable and how to replace the tire?
Yes, the tire is replaceable. Please contact iscooter support team for more information or
search the video “How to replace the offroad tire”
in YouTube instead.
3. What if the rear disc brake of the scooter doesn't work well?
A: You may please contact us for instructions of brake adjusting, or search "How to adjust rear
brake of scooter" in YouTube for tutorial video as well.
4. What should I do when I hear an unusual noise coming from the rear wheel? A: It usually
means your disc brake tilts to cause friction noise. Please see Disc Brake Adjustment page. If
you still have problem, please contact us for help.
5. Why does the screen display an error code?
A: If you see any error code below, Please contact iscooter Support Team to remove the error
code.
