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Limited Warranty Statement
30 DAY SATISFACTION GUARANTEED RETURN POLICY
LIMITED PRODUCT WARRANTY
LIMITED WARRANTY DOES NOT COVER
TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET
1. A Return Merchandise Authorization (RMA) must be requested from iscooter within 30 days from the date
of receipt of shipment.
To request an RMA, contact iscooter Service Team at [email protected].
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to iscooter, (a) without an RMA from iscooter(b) without all parts included in the
original package, iscooter retains the right to refuse delivery of such return.
If you are unsatisfied with your purchase, iscooter’s return policy allows you to return the product
purchased on the Authorization channel within 30 days counting from the date of receipt of shipment,
and request a refund from the Authorization channel for any reason.
For the return request, iscooter is not responsible for lost packages due to the carrier, or products
received that cannot be verified. Received products that have damage determined to have been caused
by the end-user may be subject to denial of the return request.
1. iscooter warrants the original purchaser that your iscooter product shall be free from defects in materials
and workmanship under normal use for a period aforementioned.
2. iscooter does not warrant the operation of the product will be uninterrupted or error-free.
iscooter is not responsible for damage arising from failure to follow instructions relating to the product's
usage.
3. Within 180 days after purchasing the scooter, if the battery is defective, it can be replaced free of charge.
After exceeding this time limit, it needs to be replaced at a charge.
4. Only the original owner of an scooter purchased from iscooter online store is covered by this Limited
Warranty. The Warranty Period begins upon your receipt of the scooter and shall end immediately upon the
earlier of the end of the Warranty Period or any sale or transfer of the scooter to another person, and under
no circumstances shall the Limited Warranty apply to any subsequent owner or other transferees of the
scooter.
1. Normal wear and tear of any Covered Component.
2. Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables,
housing, grips).
3. Any damage or defects to Covered Components resulting from failure to follow instructions in the scooter
owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification,
improper assembly, installation of parts or accessories not originally intended or compatible with the scooter
as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
4. For the avoidance of doubt, iscooter will not be liable and/or responsible for any damage, failure or loss
caused by any unauthorized service or use of unauthorized parts.
5. The Battery is not warranted from damage resulting from power surges, the use of an improper charger,
improper maintenance or other such misuses, normal wear or water damage.
