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ZOLEO Global Satellite Communicator User Manual
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Activation The process of registering a ZOLEO communicator undertaken by the account owner and
activating it on the Iridium satellite network; the ZOLEO communicator cannot be used
unless it is activated.
App-to-app A form of messaging that enables ZOLEO App users to communicate with other ZOLEO
App users.
Cell phone A mobile phone; one that has access to a cellular/mobile network.
Follow-me SMS &
email messaging Follow-me SMS & email messaging is initiated the first time you connect your ZOLEO App to
your device over the satellite network. This connection tells the ZOLEO system to forward all
of your ZOLEO device’s SMS and email messages to your ZOLEO app via the internet when
your device is off or out of cellular coverage.
Follow-Me SMS & email will remain enabled until someone else connects to the device, or
until you disconnect from the device and then disable Follow-me SMS & email messaging in
the app Settings or in the online portal.
Messages sent to you by another ZOLEO app user (i.e. App-to-app messages) always deliver
to your app, even if Follow-Me SMS & email is disabled.
GEOS The organisation that receives SOS alerts from a ZOLEO communicator and coordinates the
search-and-rescue operation. To learn more about GEOS, visit their website at
https://www.geosresponse.com/ .
Internet
connection Access to the global computer network made via a cellular or Wi-Fi connection.
Link The association between a ZOLEO device with the ZOLEO App profile which is established
when the ZOLEO App first connects with the ZOLEO device. During this process, the ZOLEO
system registers the ZOLEO App user as the current companion of the ZOLEO
communicator. The association—that is, link—remains even when the ZOLEO App is no
longer Bluetooth connected to the ZOLEO device or when the device is off. This enables
SMS and email messages addressed to the ZOLEO device to be forwarded to the app user
via the internet.
Online account The website used by the account owner to activate the ZOLEO device and to manage
contact and plan details (set up by the account owner during the activation process).
ZOLEO App
account An account set up in the ZOLEO server that enables the ZOLEO App user to send and
receive messages.
Smart device An iOS or Android smartphone or tablet on which the ZOLEO App is installed.
User The person who uses the ZOLEO communicator or ZOLEO App; could be, but need not be,
the account owner.
ZOLEO App An optional, free app that, when installed on a smart device, extends the functionality of the
ZOLEO system
ZOLEO
communicator The ZOLEO Global Satellite Communicator also known as the ZOLEO device.
ZOLEO email
address The unique email address allocated to your ZOLEO communicator during activation; enables
you to send and receive emails.