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ZOLEO Global Satellite Communicator User Manual 

 

10 

 

NOTE: 

If a message appears when you enter the IMEI number telling you that the IMEI number 

has already been registered, then someone else has already activated your ZOLEO 
communicator. In this case, you can ignore the rest of the activation process. 
 

5.3

 

Install the ZOLEO App 

Although the ZOLEO App is not needed to send check-in messages and SOS alerts, it does 
enable you to easily send app-to-app, email and SMS messages as well as retrieve weather 
updates. The ZOLEO App is available for Android and Apple iOS smart devices (phones and 
tablets). 
1.

 

Search for ZOLEO in 

Google Play

 or the 

App Store

 and install the ZOLEO App. 

2.

 

Set up your app by providing details such as your name, country, and mobile number. 

3.

 

You will be sent an SMS verification code via the cellular network. You will need to enter this 
code before you can continue using the app. Cellular service is required for this step. 

4.

 

Continue setting up your ZOLEO system by 

connecting your ZOLEO communicator to your 

ZOLEO App

 

5.4

 

Connect your ZOLEO communicator with your ZOLEO App 

1.

 

Ensure that the ZOLEO communicator is on by pressing and holding the power button for 3 
seconds. 

2.

 

Position the ZOLEO communicator for the best possible satellite reception

.  

3.

 

Place the smart device within 50 meters of the ZOLEO communicator and remove any 
obstacles between them. 

4.

 

Open the ZOLEO App and tap the ZOLEO tab at the bottom of the screen and select the 
ZOLEO IMEI that corresponds to the IMEI printed on the back of your ZOLEO 
communicator. 

5.

 

Your ZOLEO communicator and ZOLEO App will be connected when the server registers a 
link between your ZOLEO communicator and the connected ZOLEO App. This is done over 
the satellite network and may take a few minutes. 

6.

 

When the SOS and Weather tabs appear at the bottom of the ZOLEO screen, your ZOLEO 
communicator and ZOLEO App are connected and linked.  

7.

 

Before using the ZOLEO communicator, it is a good idea to 

test that it has been set up 

correctly.

 

 

Содержание Zoleo

Страница 1: ......

Страница 2: ...ivacy policy and GDPR compliance at https www zoleo com en security and privacy policy Export Compliance Information This product is controlled by the export laws and regulations of the United States...

Страница 3: ...EO to the satellite 12 8 Sending an Emergency SOS 12 8 1 Send an SOS alert 13 8 2 Cancel an SOS alert 13 9 Send a Check in Message 14 10 Messaging 14 10 1 Send a message 14 10 2 Failed messages 16 10...

Страница 4: ...ite friends to join the ZOLEO community 22 16 3 Change your smartphone or tablet 22 16 4 Share your ZOLEO communicator 22 16 5 Your ZOLEO online account 23 17 Caring for your ZOLEO communicator 24 18...

Страница 5: ...blets and enables you to Chat with others who have the ZOLEO App installed called app to app messaging Send and receive SMS messages and emails Request weather forecasts ZOLEO s least cost routing mes...

Страница 6: ...bsite at https www geosresponse com Internet connection Access to the global computer network made via a cellular or Wi Fi connection Link The association between a ZOLEO device with the ZOLEO App pro...

Страница 7: ...the ZOLEO communicator online account and ZOLEO server the optional component is the ZOLEO App 2 Items Supplied ZOLEO communicator Carabiner USB charging cable Quick Start Guide and two information c...

Страница 8: ...eed to 1 Charge your ZOLEO communicator 2 Activate your ZOLEO communicator if it hasn t already been activated for you NOTE Although the ZOLEO communicator is designed to be used where there is no int...

Страница 9: ...protects the USB port 2 Connect the USB charging cable between the USB port and the car or wall charger 3 Connect the charger to a power source While charging is in progress the Power LED is lit ambe...

Страница 10: ...lar service is required for this step 4 Continue setting up your ZOLEO system by connecting your ZOLEO communicator to your ZOLEO App 5 4 Connect your ZOLEO communicator with your ZOLEO App 1 Ensure t...

Страница 11: ...te the ZOLEO communicator s firmware By accepting the update option your device will receive the latest features enhanced security and better product performance 5 5 Test your ZOLEO communicator This...

Страница 12: ...the open sky preferably of at least 81 8 degrees from the perpendicular in all directions and the buttons and LEDs are facing upwards Do not place anything over the ZOLEO communicator when it is in us...

Страница 13: ...he SOS a new SOS alert containing your position is sent every six 6 minutes WARNING Your ZOLEO communicator should be kept in a place where it cannot be accessed by children or others who are unaware...

Страница 14: ...tone is emitted when the message has been sent If less than the minimum allowable time between check in messages has elapsed i e 2 minutes the check in message will fail and the device will emit a de...

Страница 15: ...check in satellite satellite O O app to app O internet or satellite internet internet SMS O internet or satellite internet O Email O internet or satellite internet O Weather O internet or satellite O...

Страница 16: ...online account NOTE The email and SMS functionality of the ZOLEO App is separate from and unrelated to any other email or your mobile device s SMS number To use the email and SMS functionality of the...

Страница 17: ...2 minutes You can change this default setting in the ZOLEO App power settings You can also manually check for new messages by tapping the Check message button on the status bar 10 5 Weather forecasts...

Страница 18: ...SOS The signal strength is indicated by one of three icons 13 App and Device Settings The Settings tab provides access to configuration settings for the ZOLEO communicator and the ZOLEO App informati...

Страница 19: ...You can override the default sound in the ZOLEO App settings menu The sounds emitted by the ZOLEO communicator when it is sending and receiving messages is not affected by the sound you choose for mes...

Страница 20: ...ZOLEO Global Satellite Communicator User Manual 20 14 Summary of LED and Audio Behaviours 14 1 Power 14 2 Messaging...

Страница 21: ...ion Battery usage Receive message performance Description Always on worst best Messages are received as soon as they are sent Periodic 12 mins Check for messages every 12 minutes Periodic 24 mins Chec...

Страница 22: ...m to download the ZOLEO App using the Tell a Friend feature of the app 16 3 Change your smartphone or tablet You can change smart devices without losing any messages You do this by installing the ZOLE...

Страница 23: ...page in your online account Change your ZOLEO plan You can change your ZOLEO plan for one device at a time by using the rate plan drop down menu on the Devices Plans page in your online account For p...

Страница 24: ...is outdoors and free of any obstructions Ensure you have line of sight to the sky A satellite passes overhead every 10 minutes so it could take some time Messages appear with a red failure icon after...

Страница 25: ...the previous owner s account Request they deactivate their subscription online Contact ZOLEO support to investigate your IMEI Cannot get my Bluetooth to connect to the device Power your ZOLEO communi...

Страница 26: ...s that the software in the ZOLEO communicator matches that in the ZOLEO App If they do not match a message appears in the app asking if you want to upgrade the ZOLEO communicator s software This is op...

Страница 27: ...nlinked ZOLEO App app to app Linked ZOLEO App app to app SMS email weather forecasts Global Navigation Satellite System Supported systems GPS Glonass Accuracy 2 m under ideal conditions Satellite Oper...

Страница 28: ...ture 20o C to 55o C Storage temperature 20o C to 60o C Battery charging temperature 0o C to 45o C Ingress protection IP68 1 5 m for 30 minutes Shock MIL STD 810G Regulatory and approvals Regulatory FC...

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