4: TROUBLESHOO
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Iridium Pilot Land Station Installation Guide
31
Suggested actions for the following fault conditions:
LED
Color
Reason
Suggested Action
power
Off
No power supplied to IDU
Get a qualified person to check the power
being supplied to the IDU, it should be
between 11 – 32VDC at the input to the IDU
and capable of providing up to 50W.
power
Amber
Power supplied to IDU,
IDU switched off
Remove the SIM cover and ensure that
the on/off switch is in the on positions.
With this switch in the on position the LED
should be green. If the switch is on and this
LED remains amber then call your service
provider for assistance.
status
Red Flashing
IDU cannot communicate with
ODU – check connections
Get a qualified person to check the
connection between the IDU and ODU, this
should include the connections at the IDU
and ODU and the entire cable between them.
signal
Red
No network signal detected
It is valid for this LED to go red for short
periods of time but it should not remain
red. If it remains red it implies that there
is a problem with the equipment. Please
call your service provider and report all the
information you can see on the web pages
as well as the LED colors.
GPS
Red
No GPS signal
You may be in an area where a GPS signal
cannot be received. If the installation can be
relocated, check again at a new location or
wait 10 minutes to recheck. If the problem
persists then contact your service provider
and report that internal GPS has failed.
data
Amber
Access to network denied –
see Web Page for details
Access to the Iridium network has been
denied, there are a number of reasons for this
below for details (see Access Denied table,
page 32).
data
Red
SIM problem
Check SIM inserted correctly and SIM lock on
SIM holder pushed across. Check you have a
valid Iridium Pilot Land Station SIM.
voice
Amber
Access to network denied –
see Web Page for details
Access to the Iridium network has been
denied, there are a number of reasons for this
below for details (see Access Denied table,
page 32).
voice
Red
SIM problem
Check SIM inserted correctly and SIM lock on
SIM holder pushed across. Check you have a
valid Iridium Pilot Land Station SIM.
Содержание Pilot TPIM1301
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Страница 33: ...3 NETWORK CONFIGURATION 28 Iridium Pilot Land Station Installation Guide...
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