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I P W i r e l e s s B r o a d b a n d M o d e m U s e r G u i d e
3 2
Appendix C – Frequently Asked Questions
Q.
H
OW DO
I
CHANGE MY PASSWORD
?
A. Connect IP Wireless Broadband modem. Click start -> Programs -> IPWireless
Software -> IPWireless Registration Webpage. On the registration front page click on
Modify User -> put in username and password and proceed to next page where
password may be changed.
Q.
H
OW DO
I
CHANGE MY ADDRESS AND PHONE NUMBER
?
A. Connect IP Wireless Broadband modem. Click start -> Programs -> IPWireless
Software -> IPWireless Registration Webpage. On the registration front page click on
Modify User -> put in username and password and proceed to next page where address
and phone number may be changed.
Q.
W
HERE CAN
I
FIND A COVERAGE MAP
?
A. Call Service Provider.
Q.
H
OW DO
I
CHANGE MY SERVICE LEVEL
?
A. See registration process above.
Q.
H
OW DO
I
REBOOT THE
IPW
IRELESS
B
ROADBAND
M
ODEM
(
WHEN THE POWER BUTTON
DOES NOT RESPOND
)?
A. Press the button on the front of the modem for 2 seconds.
Q.
H
OW DO
I
SET COOKIE PREFERENCES ON MY BROWSER
?
A. Using Netscape Navigator:
Go the browser drop-down Edit menu and select Preferences. Click on the Advanced
heading. Go to the Cookies box and click on Accept all cookies. After successful
registration, you may return to Edit>Preferences>Advanced and click on Disable
cookies.
A. Using Microsoft Internet Explorer:
Go to the browser drop-down Tools menu and select Internet Options. Click on the
Security tab. Click on the Custom Level button. Scroll down to the Cookies heading.
Click on Enable to accept all cookies. After successful registration, you may return to
Tools>Security>Custom Level and click on Disable.
Q.
H
OW DO
I
SET MY HOME PAGE
?
