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iPECS ClickCall User Guide- Issue 1.3
Information and Function Settings
The following paragraphs describe each of the settings and the functions. Note you may need
to consult with your iPECS system administrator for specific settings. Enter the appropriate
information in the window then click apply.
User Information
The User Information including the ID, Password and Phone number are available from your
iPECS system administrator. This information must match the entries in the host iPECS system
for proper operation. For the iPECS-CM system the ID and Phone number are the same. Enter
the ID. Password and Phone numbers as provided by your administrator.
System Information
The iPECS ClickCall application must register with the host iPECS system during start-up and
use. The system information required including the IP address and port for the host are
available from your iPECS system administrator and must be correctly configured in the iPECS
ClickCall ‘Settings’. Enter the IP address and port as provided by your administrator.
Dialing Information
The iPECS ClickCall uses the ‘Dialing Information’ to modify the number by adding the CO Line
access code (generally the digit ‘9’) and removing a nation or area code. For example the
number displayed on a Web page may be the full international number (+82-02-2155-4393) and,
if the number is local, your carrier may require the nation and area code be removed resulting in
921554393. Also, if the host iPECS system is connected behind another PBX system, iPECS
ClickCall PBX and long distance code should be configured for proper operation.
CO
Enter the ‘CO Line access code’, available from your iPECS system administrator. The CO Line
access code is used to access an outgoing line, and is generally the digit ‘9’. If the length of
highlighted number is greater than 7 digits, includes special characters (-, +, or comma) or
blank spaces are included between digits, then iPECS ClickCall will add the code to the
beginning of the number.
Nation
Enter your local ‘Nation’ code. When the highlighted number includes a ‘Nation’ code that is the
same as your local Nation code, iPECS ClickCall will remove the code.
Area
Enter your local ‘Area’ code. If the highlighted number includes your local Area code, iPECS
ClickCall will remove the Area code. For example, if you set CO as ‘9’, Nation as ‘82, and Area
as ‘02 and highlight the 82-02-2155-4393, then iPECS ClickCall shows 921554393,
removing the Nation and Area code and adding CO Line access code.
International
Enter your local ‘International call access code’. In this case, if you set CO as ‘9’ and
International as 00700 and highlight the 1-949-336-6800, then the iPECS ClickCall
shows 90070019493366800, adding International and CO Line access code.
