5-6 Troubleshooting
03-06-02
WaveBook User’s Manual -
IO version
WindowsNT Users
After completing the test hardware function within the daqconfig control panel applet. It is possible that a
connection may not be made. Before doing anything else, try the following:
Recheck your parallel port cable and the power supply so you are certain that the connection is tight and
power is applied
Try all of the communication protocols listed in the daqconfig icon because it is possible that the parallel
port has a communication protocol other than standard or normal mode
If you still have not established communication, verify that the parallel port drivers are installed by going to
control panel, devices, hardware profiles, parallel port. If the drivers are not installed, then you need to
resolve this issue with your computer manufacturer. Verify that your parallel port interrupt has an interrupt
level assigned to it by looking at the parallel port resources in daqconfig applet.
If it is necessary to add an interrupt level or to change to parallel port communication protocol, that must be
done in the BIOS, which can generally be accessed during computer boot up. You should see the message
“Push F2 to enter setup”. If the parallel port is configured for ECP or EPP, change it to standard or normal
and everything should be fine.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
