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10
Troubleshooting
If the unit is not charging:
Make sure the power cable
is properly connected to the power
input and the power outlet.
If the sound is distorted:
Try lowering the volume control of your sound source.
If there is too much bass:
Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If you cannot connect your audio device to Pathfinder
TM
280˚ via Bluetooth:
•
Have your audio device (e.g., smartphone or tablet) and Pathfinder
TM
280˚ as close
together as possible while trying to connect. Make sure both the audio device and
Pathfinder
TM
280˚ are unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Pathfinder
TM
280˚ to disconnect Pathfinder
TM
280˚ from
any other audio device and restart the search process. If this does not work right away,
power off Pathfinder
TM
280˚ and then power it back on. See
for more information.
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Pathfinder
TM
280˚ before, find
Pathfinder
TM
280˚ in the list of available or previously connected devices in your audio
device's Bluetooth menu, tap the "gear" or “i” icon located next to it and then select
Unpair
or
Forget
. Turn Pathfinder
TM
280˚ off and back on and try pairing again once it
reappears in your available devices list.
Note:
If Pathfinder
TM
280˚ has been paired to another audio device recently that is still
within range, you may need to repeat this process with that audio device to fully
disconnect.
If you experience audio dropouts while playing music from a Bluetooth device,
this may
be happening because your unit is trying to link to another speaker. This can occur if you
power off a speaker that was linked to your unit or if you have just turned on your unit and it is
in Stereo-Link mode. To stop the audio dropouts, exit Stereo-Link mode by double-pressing
the
Link button
. Alternatively, you can wait for your unit to link to another speaker if there is
one within range.
If you would like to stop your speaker from automatically linking when you power it on
,
make sure you double-press the
Link button
to exit Stereo-Link mode before you power it off.