ION F15R 1RU
User Guide
13
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Off The UPS does not per-
form expected runtime.
Batteries are not fully charged.
Recharge the battery by leaving the UPS plugged in.
Battery is slightly worn out.
Contact Technical Support.
The UPS will not turn on.
The on/off switch is designed to prevent damage
by rapidly turning it off and on.
Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The unit is not connected to an AC outlet.
The unit must be connected to a 220-240V 50Hz outlet.
The battery is worn out.
Contact Technical Support.
Mechanical problem.
Contact Technical Support.
Outlets do not provide power
to equipment
Fuse is blown due to overload
Turn the UPS off and unplug at least one piece connected
equipment. Unplug the power cord of the UPS then remove the fuse
compartment beneath the power inlet of the UPS and replace the
blown fuse with a spare one. Lock the compartment back to the UPS.
Connect power cord then turn the UPS on. Make sure that your spare
fuse meets the specification.
Batteries are discharged
Allow the unit to recharge for at least 4 hours.
Unit has been damaged by a surge or spike.
Contact Technical Support.
Software is inactive
The network cable is not connected.
Connect the network cable to the UPS unit and a network port on the
hub.
Software setting problem.
Please read and follow NetAgent utility instruction during installation
and operation of the NetAgen software, or contact technical support.
Fault code F09
Output Short :
Output circuit short.
Shut down the UPS
Your attached equipment may have problems, please remove them
and check again.
Fault code F12
Battery voltage is too low.
Shutdown your computer and recharge the battery immediately.
Fault code F13
Battery is overcharged.
Contact Technical Support.
Fault code F14
Overload occurs:
Your equipment requires more power than the
UPS can provide. It will shut down.
Shut off non-essential equipment.
If this solves the overload problem, the UPS will transfer to normal
operation.
Pb
Pb
All rights reserved. Reproduction without permission is prohibited.
Содержание F15R
Страница 2: ...ION F15R 1RU...
