3
• Try changing the cable connections to different USB ports on the computer.
If the
IOMEGA
icon appears, but there is no icon for the
Iomega HDD
data partition, double click the
Iomega eGo
icon on the desktop and enter the user password to unlock the drive. The Iomega HDD
partition is visible only when you are logged in as user.
If the problem continues, see the support area on
www.iomega.com
for additional troubleshooting help.
Using the Drive
User Access
When you are logged in as user, you can access the Iomega HDD data partition on the eGo Encrypt drive.
This allows you to view, change, and create files on the data partition. The user login does not provide
access to change passwords or secure erase the drive.
Always log out when the drive is not in use to protect the security of your data. If you want to disconnect
from USB, log out first, then use the safe removal process for your operating system.
CAUTION!
To prevent data loss, do not disconnect the drive during data transfer (activity light flashing).
Administrator Access
The drive administrator can set or change both administrator and user passwords. The administrator can
also perform a secure erase, which will destroy all data stored on the drive. The administrator login does
not provide access to the data partition on the drive.
Secure Erase
Secure erase is an unrecoverable procedure that destroys all data stored on the Iomega HDD data
partition. You must be logged in as administrator to perform a secure erase. After completing a
secure erase, you must format the data partition with an NTFS file system. You will need to logout as
administrator and login as user in order to format the data partition. Refer to the HTML user’s manual for
detailed instructions.
Complete User’s Manual
A complete user’s manual in HTML format is available on the support area on
www.iomega.com
.
Limited Warranty
Iomega warrants this hardware product to be free from defects in materials and workmanship for the warranty period. This
non-transferable, limited warranty is only to you, the first end-user purchaser. The warranty begins on the date of purchase
and lasts for a period of one (1) year for product purchased in the Americas or the Asia-Pacific region; ninety (90) days for
Iomega reconditioned products purchased in these regions; or, two (2) years for product purchased by an end-user in Europe,
the Middle East, or Africa. Customers who register their new products at
www.iomegareg.com
within 90 days of purchase will
receive a warranty extension so that their total warranty shall be a period of three (3) years in all regions.
NOTE:
Reconditioned products are not eligible for a warranty extension.
This warranty does not apply to: (a) Iomega software products; (b) expendable components such as fuses or bulbs;
or (c) third party products, hardware or software, supplied with the warranted product. Iomega makes no warranty of
any kind on such products which, if included, are provided “AS IS.” This warranty also excludes damage caused by
accident, misuse, abuse, use of non-Iomega approved media, exposure of media to excessive magnetic fields, or external
environmental causes.
Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Iomega’s sole
option and expense (shipping may be charged), and Iomega may use new or refurbished parts or products to do so. The
replaced part/product will be warranted for the remainder of the original warranty or three (3) months from the date of
shipment of such parts/products, whichever is longer. If Iomega is unable to repair or replace a defective product, your
alternate exclusive remedy shall be a refund of the original purchase price.
