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Troubleshooting

Symptom

Possible Cause

Action

Mouse and/or Keyboard not
responding.

Improper mouse and/or
keyboard reset.

Unplug the cable(s) from the console
port(s), then plug it/them back in.

KVM switch needs to be
reset.

Power off all devices on the installation
power off the KVM switch; wait

seconds; then power up

USB devices not responding.

Unplug the device’s USB cable from the
USB port on the switch’s rear panel, then
plug it back in.

USB ports need to reset.

Use the USB reset hotkey combination
[Scroll Lock] [Scroll Lock] [F5]

Change the OS by selecting SPC

mode in the PORT OS settings (see
PORT OS in the OSD settings table)

Содержание GCS1802

Страница 1: ...1 GCS1802 GCS1804 Part No M1027 Installation Installation Installation Guide USB 2 0 KVMP Switch with OSD User Manual...

Страница 2: ......

Страница 3: ...18 Hotkey operation 19 Port switching 21 Summary of Default Hotkey Switch 22 Auto Scanning 24 Skip mode 24 OSD operation 26 OSD navigation 29 OSD functions 30 Default Vs Alternate Manual switching 37...

Страница 4: ...rd mouse converter cable 1 x Firmware Upgrade Cable 1 x Power Adapter 1 x User Manual For parts damaged during shipping or missing please contact your dealer Read this manual thoroughly Follow the ins...

Страница 5: ...to the keyboard emulation used by the KVM for switching programmable keys on some keyboards may not function Computers A VGA SVGA DVI or Multisync card A free USB Type A port or PS 2 mouse and keyboa...

Страница 6: ...h switches also support computers that use PS 2 keyboards and mice Cable sets with PS 2 connectors as well as longer cable sets are available from your dealer See the following table for details Conne...

Страница 7: ...s 2000 and higher Linux Kernel 2 6 and higher RedHat 7 1 and higher FedoraCore 2 and higher SuSE 9 0 and higher Mandriva 9 0 and higher Unix AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 9 and...

Страница 8: ...8 GCS1802 Front View GCS1804 Front View Hardware 4 4 2 2...

Страница 9: ...cates that the port is Selected 2 A flashing Orange light indicates that the port is being accessed under Auto 3 Scan mode USB A dim Green light indicates that there is a USB cable connection between...

Страница 10: ...10 GCS1802 Rear View GCS1804 Rear View 1 2 3 4 5 1 2 3 4 5...

Страница 11: ...tor and audio devices Each connection has an appropriate icon for identification 5 CPU Port Areas Connections for the KVM cables between your computers and the switch Each KVM port is comprised of a m...

Страница 12: ...using the PS 2 converter connect it to the keyboard port Connect your monitor to the Console s monitor port located on the unit s rear panel 2 Connect your microphone and speakers to the Console s mic...

Страница 13: ...he USB video microphone and speaker cables to their respective ports on the computer Repeat steps 4 and 5 for the other computer s Connect the power adapter that came with your switch to an AC power s...

Страница 14: ...14 Installation Diagram...

Страница 15: ...15 PS 2 USB...

Страница 16: ...er on the KVM For example a computer connected to CPU port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KVM USB hub and audio focus when using the Hotkey or OSD direct p...

Страница 17: ...ecessary to Power Off the KVM do the following 1 Power off the switch Unplug the KVM cables from the switch s rear panel Unplug the switch s power cable 2 Wait 10 seconds then reconnect the KVM cables...

Страница 18: ...ng the KVM Audio and USB focus simultaneously to the selected port 4 Press pushbuttons 1 and 2 simultaneously for 2 seconds to start the Auto Scan Mode 5 Press pushbuttons 3 and 4 simultaneously for 2...

Страница 19: ...yboard The following table defines these aspects Function Description Port Switching A quick efficient method for switching KVM focus Audio and or USB Peripheral sharing ports between computers On Scr...

Страница 20: ...nder the OSD section If your keyboard does not have a Scroll Lock key or you need to press function key to use the Scroll Lock key please refer to the OSD section for the alternate Port Switching mode...

Страница 21: ...e next higher port Note Audio and Peripherals switch to the same port as the console regardless of where they were prior to invocation To increment only the audio Scroll Lock Scroll Lock S Enter To in...

Страница 22: ...y switches to Port n Scroll Lock Scroll Lock n U Enter Peripherals only switch to Port n Scroll Lock Scroll Lock n S Enter Audio only switches to port n Scroll Lock Scroll Lock n K U Enter KVM and Per...

Страница 23: ...o Scan The KVM cycles from port to port at the default 5 second interval Scroll Lock Scroll Lock A N Enter Starts Auto Scan The KVM focus cycles from port to port at N second intervals N can be number...

Страница 24: ...ary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes can be input You must exit Auto Scan in order to regain normal control of the console The audio and USB ports do...

Страница 25: ...current port to the last port Port 4 on the GCS1804 Skips from the current port to the first port Port 1 Once you are in Skip you can keep on skipping by pressing the Arrow keys You do not have to us...

Страница 26: ...control and switching operations All procedures start from the OSD Main Screen To Access the OSD default 1 Hold down the Num Lock key 2 Press and release the minus key 3 Release the Num Lock key When...

Страница 27: ...console focus USB The Pointing Finger icon indicates the computer with the USB peripheral access The Pointing Finger icon indicates which computer is supplying the audio The Sun symbol in this column...

Страница 28: ...28 Moves the highlight bar up Moves the highlight bar down...

Страница 29: ...columns Double clicking with the mouse or pressing Enter will activate the Highlight Bar The Pointing Finger icon will appear on the port selected the OSD will disap pear and the screen of the select...

Страница 30: ...he Main Screen or press a Function Key on the keyboard 1 Make your choice In the submenus that appear by either Double Clicking it or moving the Highlight 2 Bar to it then pressing Enter Press Esc to...

Страница 31: ...ly at a preset interval 5 seconds being the default interval The amount of time dwell that each Port displays is set with the Scan Duration setting under the F6 SET function Auto Scanning will by pass...

Страница 32: ...he Up or Down Arrow key to select the desired Port Number Press Enter or double click with the mouse The Pointing Finger icon will appear on the port selected the OSD will disappear and the screen of...

Страница 33: ...select an item a submenu with further choices appears To make a selection either double 2 click or move the Highlight Bar to it and press Enter An icon appears before the selected choice to indicate...

Страница 34: ...of this table PORT DISPLAY DURATION Sets the time a Port number is displayed on the monitor after a port change The user defined period is 0 to 255 seconds 3 secs is default SCAN DURATION Sets focus...

Страница 35: ...ts the OS for individual CPU ports to PC SUN or MAC it allows users to emulate special SUN or MAC keys with a PC keyboard Use the Arrow keys or click with the mouse to select the port You can also use...

Страница 36: ...pass through USB cables but not PS 2 cables Screen Blanker Set Time Out interval 1 Set the Screen lock to ON Y in the dialog box 2 Select Password if no password has been set Enter will allow you to...

Страница 37: ...the computer attached to its corresponding port 2 sec delay Press a pushbutton for longer than 2 seconds to bring the KVM Audio and USB focus simultaneously to the computer attached to its correspond...

Страница 38: ...roll Lock Scroll Lock Button Settings Mode 1 Port Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker OFF Disabled Set Timeout OFF Disabled Screen Blanker Password Not set Enter Screen L...

Страница 39: ...ulate a Mac or Sun keyboard The mappings are listed in the table PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt PC Keyboard Mac Keyboard Print Screen F13 Scroll Loc...

Страница 40: ...n Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut PC Keyboard Sun Keyboard Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctr...

Страница 41: ...es http www iogear com To prepare for the firmware upgrade do the following From a computer that is not part of the KVM installation go to our Internet support site and choose 1 the model name of your...

Страница 42: ...with new firmware GCS1802 GCS1804 Using the Firmware Upgrade Cable provided 3 with this unit connect a COM port on the computer to which you down loaded the firmware to the Firmware Upgrade Port of y...

Страница 43: ...ss Enter The FIRMWARE UPGRADE IN PROGRESS message will begin flashing on the screen The front panel LEDs flash together to indicate firmware upgrade mode is in effect The utility searches the computer...

Страница 44: ...it The Firmware Upgrade Welcome screen appears Read the License Agreement Click on the 2 I Agree radio button Click 3 Next to continue The Firmware Upgrade Utility main screen appears The Utility ins...

Страница 45: ...id not enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Message...

Страница 46: ...ailed to complete successfully in which case you should do the following Power off the KVM and remove its housing 1 Using a jumper short the pins on the mainboard labeled J14 The diagrams indicate the...

Страница 47: ...the bottom of the front panel 1 Slide the panel forward be careful there are switch extender buttons on the port selector switches 2 that may fall off Remove the two bottom screws that hold the chass...

Страница 48: ...reset Power off all devices on the installation power off the KVM switch wait five seconds then power up USB devices not responding Unplug the device s USB cable from the USB port on the switch s rear...

Страница 49: ...l require cables that are not provided with the unit See PS 2 cable information under Cables in the beginning of this manual Windows timing problem Unplug the KVM cable from the 1 computer s USB port...

Страница 50: ...atest tips tricks and troubleshooting The IOGEAR T I L was designed to provide you with the latest technical information about our products Most of the answers to your questions can be found here so p...

Страница 51: ...Support tab 3 Call the 24 7 tech support line at 1 866 946 4327 U S only or 949 453 8782 Warranty Information This product carries a 3 Year Limited Warranty For the terms and conditions of this warran...

Страница 52: ...n a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to ra...

Страница 53: ...dealer or an experienced radio TV technician for help THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS 1 this device may not cause interference...

Страница 54: ...been tested and found to comply with the requirements set up in the council directive on the approximation of the law of member states relating to EMC Directive 89 336 EEC Low Voltage Direc tive 73 23...

Страница 55: ...regis tered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of their respective holders IOGEAR makes no warranty of any kind with regards...

Страница 56: ...IOGEAR is an environmentally conscious company that emphasizes the importance of conserving natural resources The use of our technology solutions helps reduce electronic waste HEALTH IOGEAR supports...

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