Invacare® TDX® SP2 Series
13 Warranty
13.1 Limited Warranty—US
Except as otherwise set forth below, Invacare warrants that
the following components of the mobility device (“product”)
will be free from defects in materials and workmanship for
a period of one (1) year from the date Invacare ships the
product to the original purchaser or provider: base frame,
electronics and electrical components (excluding batteries),
motors, powered seating actuators, gearboxes, bearings and
bushings, seat frame, fixed seat post, upholstered materials,
padded materials, casters, tires, and tubes (excluding normal
wear and tear). Invacare warrants all product batteries will
be free from defects in materials and workmanship for a
period of six (6) months from the date Invacare ships the
product to the original purchaser or provider. The warranties
described above are referred to as the “Warranty”. A copy
of the original product invoice is required for coverage
under the Warranty.
13.2 Repair or Replacement
Invacare's sole obligation and the original purchaser’s
exclusive remedy under the Warranty is limited to Invacare’s
repair and/or replacement, at Invacare's option, of defective
components and batteries covered by the Warranty. Such
repair or replacement does not include any labor or
shipping charges incurred by Invacare in the replacement
and/or repair of any such component or battery. For
Warranty service, please contact the provider from whom
you purchased your product. In the event you do not
receive satisfactory Warranty service, please write directly
to Invacare at the address on the bottom of the back cover.
Provide provider's name address, date of purchase, indicate
nature of the defect and, if the product is serialized, indicate
the serial number. Do not return products to Invacare
without Invacare’s prior written authorization.
13.3 Limitations and Exclusions
The Warranty is extended only to the original purchaser
who purchases the product new and unused from Invacare
or a provider. The Warranty is not extended to any other
person or entity and is not transferable or assignable to
any subsequent purchaser or owner. Coverage under the
Warranty will end upon any such subsequent sale or other
transfer of title to any other person.
The Warranty does not apply to serial numbered products if
the serial number has been removed or defaced, products
subject to neglect, abuse, accident, improper operation,
maintenance or storage, commercial or fleet use, products
modified without Invacare's express written authorization
(including, but not limited to, modification through the use
of unauthorized parts or attachments), products damaged
by reason of repairs made to any component without
Invacare's express written authorization, or to a product
damaged by circumstances beyond Invacare's control, and
such evaluation will be solely determined by Invacare.
The Warranty does not apply to problems arising from
normal wear and tear or failure to adhere to the product
instructions. A change in operating noise, particularly
relative to motors and gearboxes does not constitute a
failure or defect and will not be repaired or replaced as all
products are expected to exhibit changes in operating noise
due to aging.
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