SYMPTOMS
PROBLEM
SOLUTION
Rails require service or cleaning
Contact an Invacare representative or
specialized dealer for service.
Trolley worn or damaged (Robin™only)
Trolley must be replaced. Contact an Invacare
representative or specialized dealer for service.
Driving wheels worn or damaged (Robin
Mover™only)
Driving wheels must be adjusted. Contact an
Invacare representative or specialized dealer for
service.
Ceiling hoist does not traverse the rails.
Hand control defective (Robin Mover™only)
Replace the hand control.
Ceiling hoist emits excessive noise when
activated.
Bearings, gearwheels or motor defective
The hoist must be replaced. Contact an Invacare
representative or specialized dealer for service.
Check that the power supply is switched on and
connected to the charging station.
Ceiling hoist will not charge
System has no power
Contact an Invacare representative or
specialized dealer for service.
Check that the ceiling hoist has power supply
and that the battery is recharged.
No indicator light on hoist
System has no power or battery is discharged
Place the hand control in the charging station
and recharge the ceiling hoist.
The emergency strap does not turn ceiling hoist
off
Ceiling hoist requires service.
Contact an Invacare representative or
specialized dealer for service.
The emergency strap does not lower the ceiling
hoist.
Ceiling hoist requires service.
Contact an Invacare representative or
specialized dealer for service.
If problems are not remedied by the suggested means, contact an Invacare representative or specialized dealer for service.
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