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6. Maintenance and Problem Solving
Your telephone is a precision electronic instrument. Avoid rough handling and
extreme temperatures. Use a mild detergent and a damp cloth when cleaning.
Never use a stronger cleaner.
If your telephone does not appear to be working correctly, please check the
following :
No Dial tone
- Is phone cord properly connected to the wall socket?
Will not ring
- ringer switch is set to off?
- REN number may exceed 4, disconnect a phone
until the number is below 4.
If there are still problems, and you have more than one telephone:
Remove the “problem” phone. Insert another phone and check that it works. If
“yes” then the “problem” phone is possibly faulty. If not, then you may have a faulty
line. Try using the other socket and see which phones work. If you do have a faulty
line then you should contact your Network Supplier.
You should however be aware that if you request them to carry out a repair that
is found not to be their fault, then they are entitled to charge you for a visit.
In the event that you still have problems then you should consult your supplier.
