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Troubleshooting

In addition to problems and solutions listed below, see

release notes.txt

file provided on

Small

Business Server Hardware Deployment CD

for a list of known issues and workarounds.

Problem

Suggested Solution

Booting the System

System will not POST

Check that processor and DIMMs are fully seated in
their sockets

Check that DIMMs are correctly populated.

Check that J9H3 jumper is set to pins 1-2 (Normal
Operation mode).

No video, though fans are spinning

If you are using KVM switch, connect keyboard, mouse, and
monitor directly to the system

Operating system will not boot.

Make sure that correct boot device is selected in the system
BIOS setup.

RAID Array

RAID Controller may report that
"Battery life is low" during POST.

This is likely a false warning if the
Battery Backup Unit is new.

In RAID BIOS Console go to Adapter Properties

Click on Present link next to Battery Backup

If Voltage is shown as Good, click Reset button

Number of cycles should reset to zero and the warning
during POST should disappear.

Drives are not detected

Make sure that the cable ends are connected properly.

Make sure that the power cables to the hot swap
backplane are connected properly.

Change cables.

If everything fails, change the drive(s).

An error occurs while reading the
configuration data on a drive.

The drive is bad and needs to be replaced.

BIOS reports that the RAID array is in
degraded mode.

Make sure all physical drives are properly connected and
are powered on.

Reconnect, replace, or rebuild any drive that has failed.

One of the hard drives in RAID-5 array
has failed.

Replace the failed drive with another drive that has the same
or greater capacity.

Содержание SMALL BUSINESS SERVER

Страница 1: ...r Unsophisticated and Sophisticated small businesses that require more advanced server based services with higher level of reliability Solution Deployment Guide Mid Level Small Business Server with Advanced Reliability Revision 2 03 2 Oct 2006 ...

Страница 2: ... DISCLAIM ALL LIABILITIES THEREFORE ANY PERSON MAKING USING OR SELLING SUCH PRODUCT OR TECHNOLOGY DOES SO AT HIS OR HER OWN RISK Licenses may be required Intel its contributors and others may have patents or pending patent applications trademarks copyrights or other intellectual proprietary rights covering subject matter contained or described in this document No license express implied by estoppe...

Страница 3: ...Installing Mainboard 15 Making Cable Connections to Mainboard 15 Installing Hot Swap Drive Cage 16 Attaching Chassis Fans 16 Installing RAID Controller 16 Making Hot Swap Backplane Connections 18 Installing Hard Drives 18 Completing Hardware Integration 18 Preparation for the Operating System Installation 19 Required Materials 19 Checking Firmware Versions 20 Updating Firmware 20 Updating Sensor D...

Страница 4: ...nt Remote Access 55 Configure Server Monitoring 56 Configure Exchange Email Filters 57 Configure User Email Policy 57 Add a User and Computer to the Domain 60 Turn On Full Text Search In SharePoint Company Web 61 Create emergency recovery media 61 Installing Intel Active System Console 64 Installing Intel Active System Console 64 Configuring Internet Explorer Security Settings 64 Configuring Hardw...

Страница 5: ... not include details on how to configure client PCs and network devices Company introductions The guide has been jointly developed by Intel Small Business Solutions Team and the Small Business Technology Institute Intel Corporation Intel the world leader in silicon innovation develops technologies products and initiatives to continually advance how people work and live For decades the technology d...

Страница 6: ...lowing client requirements Centralize and improve file and printer sharing Improve backup practices Strengthen network data security Enhance email use management Provide a group collaboration platform Provide a database management platform for business specific applications Provide a platform for infrastructure growth and for future functionality In addition the following typical concerns have bee...

Страница 7: ... directly to the Internet External access to network resources is provided both via http and https for Web Remote Desktop and HTML e mail access and PPTP client VPN connectivity Additional anti virus software is recommended for protecting data and ensuring system health Additional data backup and recovery software is recommended for ensuring data protection against system failures and disasters Ma...

Страница 8: ...tment for a sub 40 employee small business will be quick and the platform affords plenty of opportunity to add users without becoming overloaded It provides enterprise class functionality reliability security and availability is a solid base for business expansion and will continue to provide acceptable performance for beyond 40 users Value SBS 2003 R2 bundles enterprise class components that cost...

Страница 9: ...re If one hard drive fails the system will continue its operation Once the failed drive is replaced with a new one the redundant configuration is automatically rebuilt Using memory with Error Correction Code ECC ensures that random single bit memory errors do not result in unexpected system blue screen of death or data being corrupted and stored undetected Power supplies are considered to be one o...

Страница 10: ...hot swap hard drive cage APP3HSDBKIT hot swap hard drive mounting kit Features Black color Pedestal mid tower ATX form factor Can be converted to rack mountable using APP3RACKIT conversion kit 1 1 redundant 650W PFC power supplies Up to 6 hot swap 3 5 SCSI hard drives when using AXX6SCSIDB Two 5 25 expansion bays Floppy drive bay North American power cord More technical information http support in...

Страница 11: ...lers 2 x PCI Express x4 slot with x8 connector 1 x PCI X 64 133 slot 1 x PCI X 64 100 slot Onboard ATI ES1000 graphics controller More technical information http support intel com support motherboards server s5000vsa Processor 2 x Dual Core Intel Xeon Processor 5030 with active cooling solution 2 66 GHz FSB 667 MHz 2 x 2 MB L2 cache Intel order code BX805555030A Memory 4 x 512 MB or 2 x 1 GB modul...

Страница 12: ...alidated with SRCSU41L RAID controller can be found in Tested Hardware and Operating Systems List at http support intel com support motherboards server srcu41l index htm Optical and floppy drives ATA IDE CD or DVD drive USB floppy drive Intel order codes AXXCDUSBFDBRK mounting kit for slim line CD USB floppy drives AXXUSBFLOPPY slim line USB floppy drive AXXDVDCDR slim line DVD CDR drive or AXXSCD...

Страница 13: ...n_solutions index html 90 days trial version available on Protected from Day One CD which is included with every Intel Server Board OR Symantec Client Security 3 1 Business Pack http www symantec com small_business products overview jsp pcid is pvid scs31 Backup Recovery Symantec Backup Exec System Recovery old name LiveState Recovery http symantec com small_business products overview jsp pcid br ...

Страница 14: ...e for the server is strongly recommended Using a LAN switch with at least one Gigabit Ethernet port for connecting server is strongly recommended It is required to use PS 2 keyboard until the system has been completely set up If using USB keyboard it may malfunction at certain setup stages ...

Страница 15: ... or AXXSCD 4 Follow instructions provided in Slimline USB Floppy CD ROM DVD ROM Drive Kit Install Guide on pages 1 9 5 Make sure that jumper on the optical drive backplane is in the Master position Preparing Chassis 1 Unpack and install second redundant power supply unit APP4650WPSU into an empty slot at the rear of the chassis 2 Follow steps 1 thru 7 described in Quick Start User s Guide included...

Страница 16: ...the hot swap drive cage and processor air duct so that it does not interfere with fans Attaching Chassis Fans See mainboard Quick Start User s Guide for connector locations on the mainboard 1 Attach rear chassis fan to System Fan 6 connector C on the mainboard before re installing rear system fan assembly 2 Re install rear system fan assembly see Step 12 in chassis Quick Start User s Guide 3 Attac...

Страница 17: ... 17 ...

Страница 18: ...age box Installing Hard Drives Hard drives within hot swap cage are numbered 0 thru 5 from top to bottom You need to populate the top three hard drive slots from 0 thru 2 To install each hard drive follow steps 1 thru 5 on pages 33 34 of Drive Cage Upgrade Kit Installation Guide included with the hot swap drive cage NOTE Leave drive carriers with filler plates installed in unused slots 3 5 Leaving...

Страница 19: ...SO file Intel System Management Software 1 5 build 1 09T CD You can download the ISO image from here http downloadcenter intel com scripts df external download aspx url 11688 eng ISM 8 70 0 109T CD2 zip agr N ProductID 2363 DwnldId 11688 strOSs 84 OSFullName Window s 20Server 202003 lang eng Microsoft Small Business Server 2003 R2 Premium Edition Install CDs Service Pack 1 for Microsoft SQL Server...

Страница 20: ...CD into optical drive 2 While in BIOS Setup navigate to Boot Manager tab select Primary Master CD ROM and press Enter 3 In Small Business Server Hardware Deployment CD menu Select Update Firmware and press Enter 4 Compare the version of BIOS BMC and Hot Swap Backplane Controller HSC listed in the menu to the versions that are already flashed in your system You will need to flash the versions from ...

Страница 21: ...uring BIOS Settings Loading default BIOS settings is required after every BIOS update you make If default settings are not loaded old settings may conflict with newer BIOS version resulting in unexpected behavior 1 Re apply AC power to both power supplies 2 Wait 10 seconds for Status LED to stop blinking 3 Press Power button 4 When Press F2 to enter Setup is displayed at the bottom of the screen p...

Страница 22: ... press Ctrl G at the same time when Press Ctrl G to enter RAID BIOS Console is displayed at the bottom of the screen 2 Wait until RAID BIOS Console is launched 3 Click Start 4 Now you should see three hard drives listed in Ready state 5 Click Configuration Wizard on the left pane 6 Select New Configuration and click Next 7 Select Custom Configuration and click Next ...

Страница 23: ... 23 8 Holding Ctrl key select all four hard drives in the left pane and click Accept Array 9 Now you should see all four three drives listed on the right pane as a part of Array 0 click Next ...

Страница 24: ...gical disk properties the Write Policy may be incorrectly shown as Write Thru even though it is set to Write Back 13 Select Cached for Cache Policy 14 Leave default value for stripe size 15 In Select Size field enter number shown as a size of RAID 5 volume It should be equal 2x size of a single hard drive 16 Click Accept 17 Click Next 18 On the next screen click Accept once again to save the confi...

Страница 25: ...tting Boot Device Order 1 During system boot up process press F2 when Press F2 to enter Setup is displayed at the top of the screen 2 Wait until BIOS Setup is launched 3 Navigate to Boot Options tab 4 Set the following boot order Primary Master CDROM Bus 06 Dev 01 PCI RAID Adapter TEAC FD 05PUB 3000 IBA GE Slot 0500 EFI Shell 5 Press F10 and then Enter to save settings and reset the system ...

Страница 26: ...oyment CD installed in CD drive 2 The system will boot from the CD and will display a menu 3 Insert a blank diskette into the floppy drive 4 Select RAID Driver Floppy from the menu and press Enter 5 Press Enter again to start writing files to diskette 6 After the diskette has been created remove the diskette from the floppy drive If you are experiencing problems creating the floppy try another dis...

Страница 27: ... have an external USB floppy drive connected to an USB port to the server 1 Load SBS 2003 Disk 1 in the CD drive 2 Press F6 to install 3rd party RAID driver this must be done very quickly once the blue Windows Setup screen appears 3 After Windows Setup loads drivers for different devices it will ask to Specify Additional Device for mass storage Press S 4 When prompted insert the RAID Driver Floppy...

Страница 28: ... continue setup 8 At the Welcome to Setup screen press Enter to set up Windows 9 Press F8 to accept the license agreement NOTE You need to customize and create two partitions one for system drive C at least 25 GB and a second partition for data The second partition should be created after the OS installation is complete 10 When prompted create a partition on the system drive by pressing C 11 Speci...

Страница 29: ...ny name on the Organization box Click Next 18 At the Your Product Key screen fill in the product code key and click Next 19 At the Computer Name and Administrator Password screen enter the server name according to an agreed nomenclature with the client Normally prefixSERVER01 and use a strong password for the Administrator password at least 8 characters mixture of uppercase and lowercase with at l...

Страница 30: ... click Yes to accept it 5 Click Next 6 After the installation process is complete select No I will restart the system later 7 Click Finish Network Drivers Installation 1 Browse to 3 LAN apps PROSETDX Win32 folder on Small Business Server Hardware Deployment CD 2 Run DxSetup exe 3 Click Next in Intel PRO Network Connections wizard 4 Read thru license agreement make appropriate selection and click N...

Страница 31: ...xplorer after system reboot To make any changes in RAID configuration you will need to select Full Access You may want to create a shortcut for the RAID Web Console URL NOTE If you experience problems logging into RAID Web Console in Full Access mode use View Only mode first without entering password then click Exit then login in Full Access mode with password NOTE If hard drive failure occurs sou...

Страница 32: ...ault settings file system should be NTFS and click Next DO NOT select Perform a quick format 9 Click Finish to complete the wizard 10 After formatting is 100 done Close the Computer Management screen 11 Open the My Computer icon on the desktop 12 Right click on the newly created E Drive and rename it to Data 13 Remove CD from CD Drive and reboot the system ...

Страница 33: ...ome to Microsoft Windows Small Business Server Setup dialogue 3 Close down the This computer has more than two processors warning in the Setup Requirements screen by checking I acknowledge all warnings and clicking Next 4 At the Company Information screen don t bother to put in company information because this will have to be re entered anyway when email is configured 5 At the Internal Domain Info...

Страница 34: ...onfirm that you want to change the default settings IF you use any other internal IP address scheme Click Next 10 At the Logon Information screen enter the administrator password to allow Windows to logon automatically as it reboots during configuration Click Next 11 At the Windows Configuration screen select Next 12 Several basic services will be installed and then the system will automatically r...

Страница 35: ... folder during installation 5 Click Next 6 At the Data Folders screen move users shared folders to the data drive E to provide greater space for user files 7 Highlight the Users Shared Folders and click the Change Folder button 8 In the Change Path dialogue box substitute the C for E and click OK 9 Click Yes to allow Windows to create the folder during installation 10 Click Next 11 At the Componen...

Страница 36: ...uration is done before the SBS premium software components are installed Specifically the Connect To The Internet wizard should be run BEFORE ISA 2004 is installed 1 Plug your WAN IP cable back into the WAN port on the server and connect it to your router firewall 2 From the To Do List select Connect To The Internet 3 At the Configure Email and Internet Connection Wizard click Next 4 At the Connec...

Страница 37: ...e default gateway in this instance 192 168 2 1 and provide the DNS server information provided by your ISP Click Next 9 At the Firewall screen check Enable firewall and click Next 10 At the Services Configuration screen check all services apart from FTP and click Next 11 At the Web Services Configuration screen select Allow access to only the following Web site services from the Internet and check...

Страница 38: ...t the E mail Domain Name enter your e mail domain name and click Next 17 At the Remove E mail Attachments screen accept the defaults and click Next 18 At the Completing the Configure E mail and Internet Wizard screen review the configuration and then click Finish The wizard will then configure services Close the wizard when it completes ...

Страница 39: ...complex requirement c Passwords must be changed every 45 days Specify that the password policies will go into effect in 3 days the default and click OK 3 Close the information box that confirms that the server is connected to the Internet 4 Return to the To Do List and check the Done box for the Connect to the Internet To do item 5 Activate Windows over the Internet by following the wizard 6 Retur...

Страница 40: ...ies disk in the DVD ROM drive and click Install Service Pack 2 for Exchange Server 2003 2 Click Next at the Microsoft Exchange Installation Wizard welcome screen 3 Accept the license and the defaults on the Component Selection screen 4 Click Next on Installation Summary 5 When setup completes click Finish SharePoint Service Pack 2 Install NOTE Installing Service Pack 2 is required for Windows Shar...

Страница 41: ... rebooting the system you may find an error in the Event Viewer with an Event ID 1000 related to Windows SharePoint Services 2 0 in the Application log This error can be ignored as long as you can access the SharePoint Site http companyweb It is a timeout issue which occurs when the SharePoint Service is trying to contact the database You can fix this error by following the next steps 1 Fix the Wi...

Страница 42: ...ws Small Business Server 2003 R2 NOTE Windows Small Business Server 2003 R2 will install and setup new components and updates for server and security services to support new developed applications 1 Still on the same Windows SBS 2003 R2 Technologies disk click Install Windows Small Business Server 2003 R2 2 Click Next on the next screen 3 Read through the License Agreement and accept it Click Next...

Страница 43: ...ser License Agreement read thru the agreement and check I accept the licensing Click Next 3 Click Install at the Installing Prerequisites 4 Click Next 5 Click Next at the Welcome screen 6 At the System Configuration Check review the results and make sure there are no errors or warnings Click Next 7 At the Registration Information enter your information and product key Click Next ...

Страница 44: ... the Full Text Search and click on the red X mark icon to bring up the option Click the Entire feature will be installed on local hard drive NOTE Adding the full text search component in SQL Server 2005 will allow you to activate the Full Text Search on the company SharePoint Intranet pages ...

Страница 45: ... 45 9 Similarly under the Client Components select the Management Tools and click on the red X mark and click Entire feature will be installed on local hard drive 10 Click Next ...

Страница 46: ... 46 11 At the Instance Name screen select Default instance and click Next ...

Страница 47: ...hentication allows older applications that do not use Windows Integrated Security to use the SQL Server instance 14 Click Next 15 For Collation Settings keep the default selection SQL Collations Used for compatibility with previous versions of SQL Server with Dictionary order case insensitive for use with 1252 Character set is selected 16 Click Next 17 Click Next at the Error and Usage Report Sett...

Страница 48: ...er the Home Page 2 Double click on Internet Information Services on the right pane and then double click on your server name 3 Double click on Web Sites right click on companyweb and click Stop 4 Stopping the SharePoint Timer Service Click Start Administrative Tools and click on Services 5 At the Services right click on SharePoint Timer Service and click Properties change Startup type to Manual Cl...

Страница 49: ... to finish installation 11 After install complete you must configure permissions for the new SHAREPOINT instance of SQL Server 2005 by clicking Start All Programs Microsoft SQL Server 2005 and click SQL Server Management Studio 12 At Connect to Server make sure the Server Type is Database Engine and the Server name is your server name SHAREPOINT 13 Click Connect 14 In the left pane under the Objec...

Страница 50: ...n the Login name enter the group name your domain name SBS SP Admins example If your domain name is SBTILABS COM enter it as SBTILABS SBS SP Admins Click OK 18 Same as above right click on Logins click New Login and then enter the group name NT Authority Network Service Click OK ...

Страница 51: ...nt NT Authority Network Service 20 On the Select a page at the top of left pane select Server Roles 21 In the Server Roles the right pane check the dbcreator and securityadmin Click OK Attach SharePoint Database to SQL Server 2005 22 Still at Object Explorer right click on Databases and click Attach ...

Страница 52: ...rocedure above to attach the MSSQL SHAREPOINT Data STS_Config mdf database file 27 Close the Microsoft SQL Server Management Studio when done SQL Server 2005 Service Pack 1 Install NOTE SQL Server 2005 Service Pack 1 must be setup after upgrading SharePoint It may fail to install on some components if some SharePoint or other database services using SQL are running 1 Download SQL Server 2005 Servi...

Страница 53: ...ion Under Product select all the Database Services by Ctrl Click Click Next 7 Click Install on next screen 8 You will get a message Pending Reboot Files Found Click Yes to proceed 9 When you get the message Locked Files Found click Continue 10 Click OK on the Computer Reboot Required 11 Click Next 12 Click Finish to complete Restarting http companyweb website and SharePoint Services 1 Restarting t...

Страница 54: ... Acceleration Server 2004 on the splash screen 2 Click Next at the Welcome to the ISA Server 2004 Setup for Windows Small Business Server 2003 Wizard 3 Accept the license agreement 4 Click Next at the Installation Path 5 Accept all the defaults and click Finish to complete the setup wizard 6 At the Configure E mail and Internet Connection Wizard screen click Next 7 Make the same selections as when...

Страница 55: ...og onto Windows Install Microsoft ISA Server 2004 Service Pack 2 1 Download the Microsoft ISA Server 2004 Service Pack 2 at http www microsoft com downloads details aspx FamilyId 88350ABA D09E 44B5 8002 96590ABFA148 2 Run the service pack on the server Click Next on Welcome screen 3 Read through and accept the license agreement Click Update 4 When finished click Yes to reboot the server 5 Click St...

Страница 56: ...cept defaults and click Next 7 At the Alerts screen check Send me notification of performance alerts be e mail if you wish to receive alerts on such critical events as failed services and too high load on CPU for prolonged period of time If needed change the corresponding e mail address Click Next NOTE Specific events that will trigger email alerts can be configured using Windows Health Monitor to...

Страница 57: ...anagement console or from Start All Programs Microsoft Exchange System Manager 2 Navigate to Global Settings Message Delivery 3 Right click and select Properties 4 On the Intelligent Message Filtering tab set the Gateway Blocking Configuration level to 7 and the When blocking messages action to Reject 5 Set the Store Junk E mail Configuration to 6 and click Apply 6 Click OK Configure User Email Po...

Страница 58: ...em Manager still open navigate to Recipients Recipient Policies 2 Double click the Default Policy and select the E mail Addresses Policy tab from the Default Policy Properties box 3 Click New 4 Select SMTP Address and click OK ...

Страница 59: ...m e g John newcompany com b g s first name and surname CompanyName com e g JohnSmith newcompany com c s surname CompanyName com e g Smith newcompany com 6 Click OK 7 Click Set As Primary 8 Click OK and confirm to update all recipients 9 Close the Exchange System Manager ...

Страница 60: ...mputers screen select Set up computers now Click Next 6 At the Client Computer Names screen you can rename the default computer name suggested by the wizard by selecting the computer and clicking Rename 7 Click Next 8 Accept defaults for next screen 9 In the Mobile Client and Offline Use screen check Install Connection Manager and click Next Click OK at the warning message 10 Click Finish OK and C...

Страница 61: ...l Text Search 3 Check the Enable full text search and index component box and click OK 4 Close the Window Create emergency recovery media 1 Prepare a removable media backup drive an external hard drive which is connected to the server and is already formatted 2 Prepare a formatted 1 44 MB diskette make sure the USB floppy drive is connected and drive A is available 3 Launch Microsoft Backup by cli...

Страница 62: ... 62 4 At Backup or Restore Wizard click Advanced Mode 5 At Welcome tab click Automated System Recovery Wizard 6 At Welcome to the Automated System Recovery Preparation Wizard click Next ...

Страница 63: ...Click Next 8 It may take about 10 30 minutes to complete 9 When finish it will ask to insert a diskette in drive A for creating an Emergency boot disk Insert the diskette and click OK 10 When it is done please remove the diskette and label it by following the instruction on screen Click OK and close the backup ...

Страница 64: ... drive 2 In the left upper corner under Intel Active System Console click Click to Install button 3 Click Run twice in the warning windows 4 Click OK to select English language 5 Click Next in Intel Active System Console wizard 6 Read thru the license agreement and select appropriate radio button 7 Click Next 8 Click Next leaving the installation folder unchanged 9 Click Install 10 Wait until the ...

Страница 65: ... prompting when trying to download signed ActiveX controls to allow installation of Adobe Flash Player when you open Intel Active System Management Console for the first time 5 Switch to Security tab 6 Select Internet zone ...

Страница 66: ... 66 7 Click Custom Level tab 8 Select Prompt for Download signed ActiveX controls 9 Click OK 10 Click Yes to confirm changing security setting 11 Click OK ...

Страница 67: ...rograms Intel Intel Active System Console 2 Click Settings in the left pane 3 Enter email address where you would like to receive alerts in To field 4 Enter email address where the alert will originate from for example Administrator sbtilab com 5 Enter Server N has S status into Subject fields N will be replaced with server name S will be replaced with the current status i e Critical Non Critical ...

Страница 68: ... 68 ...

Страница 69: ...ail Flow validating Web Services and ensuring that the firewall is configured to pass email and Web traffic Using Outlook Web Access a Open Internet Explorer and go to http servername exchange b Log in as an Exchange user and send messages to another Exchange user c Open a second Internet Explorer window and log in as the other Exchange user d Verify that mail has been received by the second user ...

Страница 70: ... test application from USB drive will allow using it without installation on the server 1 Download the current version of BurnInTest without the installer and uninstaller here http www passmark com ftp bitpro zip 2 Copy all the files from the zip file to a USB drive 3 Make a key dat file see below and include it on the USB drive in the same directory as the BurnInTest executable file bit exe 4 Bur...

Страница 71: ...ty cycles from menu 3 Set time in minutes that you want the test to run for 4 Set the following check boxes with corresponding duty cycle values and uncheck all others CPU Math 50 CPU SIMD 50 RAM 50 Disk s 100 NOTE If you enter different numbers in duty cycle fields the test may become unbalanced 5 Click OK ...

Страница 72: ...s from menu 7 On Disk tab select disk C and uncheck Test this drive check box Then select disk E and set Test this drive check box 8 On RAM tab select Multi Process Torture Test enter 2 in Number of processes field and enter 30 in of RAM field ...

Страница 73: ...ou can save this configuration for future use by selecting Configuration Save config as from menu 11 Insert any data CD into CD drive 12 Check that the server and the router are connected to the LAN switch 13 Select Test Start test run from menu Click OK NOTE Measured hard disk performance is likely to be significantly lower than its performance measured under normal conditions This does not indic...

Страница 74: ...cables if appropriate Then run burn in test again B If errors persist identify and replace failing component with a part of the same model Then run burn in test again C If errors persist replace failing component with similar part of another model or vendor Then run burn in test again 2 Check Alerts Log in Intel Active System Console for any alerts that might appear during the test ...

Страница 75: ...ring POST This is likely a false warning if the Battery Backup Unit is new In RAID BIOS Console go to Adapter Properties Click on Present link next to Battery Backup If Voltage is shown as Good click Reset button Number of cycles should reset to zero and the warning during POST should disappear Drives are not detected Make sure that the cable ends are connected properly Make sure that the power ca...

Страница 76: ... 76 Windows Small Business Server 2003 See Microsoft troubleshooting FAQ here http download microsoft com download 5 6 1 561c9fd7 0e27 4525 94ec 4d2d38f61aa3 TSHT_SBS htm ...

Страница 77: ...documents are available at the link provided below Tested Hardware List Software Installation and User s Guide Hardware Installation and User s Guide http support intel com support motherboards server srcsu41l index htm Microsoft Windows Small Business Server 2003 Getting Started http go microsoft com fwlink LinkId 46574 Frequently Asked Questions http www microsoft com windowsserver2003 sbs evalu...

Страница 78: ...el com cd channel reseller asmo na eng index htm Intel Channel Partners in other regions can get technical support for Intel parts by contacting Intel Customer Support No support specific to this guide can be provided at this time Microsoft Technical support for Windows Small Business Server 2003 is available at the following location http support microsoft com ph 3208 Channel clients that purchas...

Страница 79: ...you whether Intel continues developing and supporting this type of guides After reviewing this guide please provide us with your feedback This will take just a couple of minutes of your time To send us your feedback please click on the link below Send feedback ...

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