47
9
The tablet heats up
when charging or
operating for a long
period.
It is normal for the device to heat
up when charging. When
charging is complete, it will return
to its normal temperature.
It is also normal for the tablet to
heat up during long periods of
use, such as watching a video or
playing a game.
10
Unable to connect to
the wireless network.
Ensure that:
• You are within the network’s
service range and the signal
strength is good.
• Your tablet is not in Airplane
mode.
If the problem still persists, contact your technical support group.
Restoring your tablet
When all else fails, you can reset all tablet software returning it to
the factory state it was in.
Before you start this operation, consider finding a technical support
from your resellers or suppliers:
1. Start the Settings app.
2. Choose “Backup & Reset”.
3. Choose “Factory Data Reset”.
4. Touch the “Reset Tablet” button.
5. You may need to enter your unlock pattern or password to confirm your
operation.
6. All the information you’ve set or stored is deleted and removed.