45
2
The battery won’t
charge.
1. Check if the wall outlet is
providing power.
2. Check if your adapter is
plugged into your tablet firmly.
3
The screen doesn’t
rotate.
1. Not every app supports this
feature. Go back to the Home
screen to check if the tablet
responds and rotates the screen.
2. If it refuses to rotate, press the
rotation lock key and make sure
the “Auto-rotate screen” item is
not locked.
4
No sound coming from
my tablet.
If the headset is plugged into the
device, the speaker is
automatically shut off. Disconnect
the headset.
Check that the device volume
setting is not muted.
Check that the volume control is
not at its lowest setting.
5
I cannot view my
picture files.
1. If the files are photos taken
using your tablet, restart your
tablet.
2. If the files are from other
sources, check if they are
damaged.
3. If they are not damaged, try to
convert them to a more widely
supported format such as JPEG.