USER MANUAL
- EPRO-31 10K / 20K / 30K
www.integra-ups.com
130805-EPRO-31 10K/20K/30K (ENGLISH) -
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14.- LIMITED WARRANTY
Support:
If a failure or problem is detected please check troubleshooting section in user manual. If problem cannot be solved please contact
authorized service center or authorized dealer.
Batteries:
Rechargeable batteries can be charged and discharged hundreds of times. However they will eventually wear out. This is not a defect
or failure so that batteries wear out is not covered by this warranty.
Battery lifetime will depend of operative conditions like working temperature, type and frequency of discharging cycles. Higher the temperature
shorter will be the lifetime. Frequent and deep discharging cycles also will short lifetime. For critical applications batteries should be revised and
replaced periodically. Long storage (longer than 6 months) without required recharging will wear out batteries. This situation is not covered by
this limited warranty since this is not considered as a defect. Check recharging instructions on user manual.
Warranted Products:
EPRO series 1K to 10KVA (1 phase or 2 phases models).
Conditions Limited Warranty “PRO11”
1.- Subject to the conditions of this limited warranty, this product is warranted to be free from defects in materials and workmanship at the time
of its original purchase by end user. * Warranty time is 1 year on electronic parts and 1 year on batteries.
Standard warranty times could vary depending on country/region or extended by purchasing warranty options. Please check warranty
conditions by country/region in our web www.integra-ups.com.
2.- If during the warranty period, this product fails to operate under normal use and service, due to defects in materials or workmanship,
authorized distributor or service center will, at their option, either repair or replace the product in accordance with terms and conditions
stipulated herein. Transportation expenses are not covered by this limited warranty.
3.- Warranty is valid only if the original purchasing document issued to original purchaser by authorized distributor or dealer, specifying date of
purchase, serial number and name of the dealer, is presented with the product to be revised. INTEGRA and authorized partners reserve the right
to refuse warranty service if any of this information has been removed, changed or missing in original purchasing document.
4.- If product is repaired or replaced, repaired or replaced product will be warranted for the remaining time of the original warranty or for 90
days on repaired part from date of repair, whichever is longer.
5.- INTEGRA or their distribution/service partners reserve the right to charge handling fee if returned product is free of failure or it is out of
warranty because any of the reasons described in this warranty.
6.- If product is out of warranty a reparation proposal will be sent to the user for his approval. If proposal is not accepted, service center will
keep product available for the user during 60 continuous days. After this period product would be disposed and user will not be able to rise any
claim.
7.- Rechargeable batteries, like included in this product, will definitively wear out even under normal operation. This is not a defect or failure so it
is not covered by this warranty. This warranty does not cover batteries wear out caused by improper or long storage (over 6 months without
required recharging indicated in product manual). Even performing recharging procedure this product cannot be storage longer than 18 months.
Problems on batteries caused by this kind of long storage are not covered by this warranty.
8.- This warranty does not cover failure caused by inadequate installation or maintenance, misuse, accidents, fire or floods. In these cases
warranty will be considered void.
9.- This product can include protection devices like input fuse or input breaker. Activation of this kind of devices is not a failure it is caused by
an improper product installation. Input fuse or breaker reset or replacement is not covered by this warranty.
10.- This warranty does not cover damages produced during transportation from user to technical service caused by improper packing of the
product by user.
11.- This warranty does not cover product failures caused by installations, modifications or repair performed by non authorized person. If
product is open by not authorized technician warranty will be considered void.
12.- Warranty time could be extended as an option depending on market or products. Contact your authorized dealer or www.integra-ups.com
for additional information about official warranty extension plans.
13.- Warranty terms and conditions cannot be modified or extended by third parties without written approval of INTEGRA.
Limited Warranty “PRO11”
- INTEGRA does not warrant that the operation of this product will be uninterrupted or error-free during its lifetime. If product fails to work, the
maximum liability of INTEGRA under this limited warranty is expressly limited to the lesser of the price you have paid for the product or the cost of
repairing or replacement of any hardware components that malfunction in conditions of normal use.
- In no event will INTEGRA be liable for any damages caused by the product or the failure of the product to perform, including any lost profits or
savings or special, incidental, or consequential damages. INTEGRA is not liable for any claim made by a third party to INTEGRA or to final user.
- INTEGRA is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware product.
USA Headquarters:
10540 NW 26th St,
Doral, FL 33172.
Tel: +1 305-406.3664
SPAIN Headquarters:
Ave. Can Bordoll 60, Nave 4.
Sabadell 08202.
Tel: +34 93.745.9694
Latin America Headquarters:
Zona Ind. San Vicente II, Calle F, A11
Maracay.
Tel: +58 243-551.7023
