INSTEON LampLinc Dimmer User’s Guide
Page 19 of 21
Problem
Possible Cause
Solution
Remove the X10 Primary Address or X10 Scene
Address from LampLinc Dimmer.
When I try to turn on my
lamp, it turns on, then
back off.
LampLinc Dimmer may be
set up with an INSTEON On-
Level at a high brightness
and an X10 Primary or Scene
Address On-Level at a low
brightness.
Remove the X10 Address from the button on your
INSTEON Controller so it doesn’t send both INSTEON
and X10 commands.
My lamp doesn’t always
respond to my INSTEON
Controller.
The INSTEON Controller
may have been reset without
first unlinking LampLinc
Dimmer from it.
Re-link LampLinc Dimmer to the INSTEON Controller.
When I press a button on
my INSTEON Controller,
it takes a long time for
my LampLinc Dimmer to
respond.
You may have removed an
INSTEON Device that your
INSTEON Controller is trying
to operate. The INSTEON
Controller is re-trying the
missing INSTEON Device.
Unlink the missing INSTEON Device(s) by following the
directions in your INSTEON Controller’s User’s Guide.
If you do this inadvertently, set the X10 Primary Address
On-Level brightness to whatever you want using any
Controller, then tap the SET Button again.
When I tap the SET
Button on my LampLinc
Dimmer, the lamp I am
controlling flashes.
Tapping the SET Button sets
the current brightness as the
X10 Primary Address On-
Level. The lamp flashes to
acknowledge the X10 On-
Level setting.
If you are not using LampLinc Dimmer in X10 mode, this
setting will be ignored.
My LampLinc Dimmer
doesn’t respond to X10
address A1 when I first
set it up.
Unlike previous X10-only
LampLincs, LampLinc
Dimmer does not have an
X10 Primary Address set up
at the factory.
Set up an X10 Primary Address by following the
instructions in the section
X10 PROGRAMMING
OPTIONS
.
You didn’t set the On-Level
after setting the Ramp Rate.
I can’t get my LampLinc
Dimmer to change its
INSTEON Ramp Rate.
You double-pressed the SET
Button too quickly or too
slowly.
Try again, following the instructions in the section
Setting the Ramp Rate and the On-Level (Optional)
.
Unplug LampLinc Dimmer for 10 seconds and reinstall.
LampLinc Dimmer is
locked up.
A surge or excessive noise
on the powerline may have
glitched it.
If the above doesn’t work, perform a Factory Reset.
My two-prong LampLinc
Dimmer does not fit in
my wall outlet.
The polarized prongs are not
compatible with older AC
outlets.
LampLinc Dimmer’s prongs are polarized so that it may
only be inserted one way into a receptacle. If your
home’s outlets are over 40 years old, replacing the outlet
with a modern one will allow LampLinc Dimmer and
many other modern devices to be used safely. DO NOT
defeat this safety feature.
If you have tried these solutions, reviewed this User’s Guide, and still cannot resolve an issue you’re
having with LampLinc Dimmer, please:
•
Call: Tech. Support @ 1-800-SMARTHOME (800-762-7846).
•
Contact Us Online:
http://www.smarthome.com/contactus.html
