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Improper maintenance

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Mechanical damages

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Regular use (e.g. wearing out of rubber and plastic parts, moving mechanisms, joints, wear of

brake pads/blocks, chain, tires, cassette/multi wheel etc.)

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Unavoidable event, natural disaster

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Adjustments made by unqualified person

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Improper maintenance, improper placement, damages caused by low or high temperature,

water, inappropriate pressure, shocks, intentional changes in design or construction etc.

Warranty Claim Procedure

The Buyer is obliged to check the Goods delivered by the Seller immediately after taking the
responsibility for the Goods and its damages, i.e. immediately after its delivery. The Buyer must check
the Goods so that he discovers all the defects that can be discovered by such check.

When making a Warranty Claim the Buyer is obliged, on request of the Seller, to prove the purchase
and validit

y of the claim by the Invoice or Bill of Delivery that includes the product’s serial number, or

eventually by the documents without the serial number. If the Buyer does not prove the validity of the
Warranty Claim by these documents, the Seller has the right to reject the Warranty Claim.

If the Buyer gives notice of a defect that is not covered by the Warranty (e.g. in the case that the
Warranty Conditions were not fulfilled or in the case of reporting the defect by mistake etc.), the Seller
is eligible to require a compensation for all the costs arising from the repair. The cost shall be
calculated according to the valid price list of services and transport costs.

If the Seller finds out (by testing) that the product is not damaged, the Warranty Claim is not accepted.
The Seller reserves the right to claim a compensation for costs arising from the false Warranty Claim.

In case the Buyer makes a claim about the Goods that is legally covered by the Warranty provided by
the Seller, the Seller shall fix the reported defects by means of repair or by the exchange of the
damaged part or product for a new one. Based on the agreement of the Buyer, the Seller has the right
to exchange the defected Goods for a fully compatible Goods of the same or better technical
characteristics. The Seller is entitled to choose the form of the Warranty Claim Procedures described
in this paragraph.

The  Seller  shall  settle  the  Warranty  Claim  within  30  days  after  the  delivery  of  the  defective  Goods,
unless  a  longer  period  has  been  agreed  upon.  The  day  when  the  repaired  or  exchanged  Goods  is
handed  over  to  the  Buyer  is  considered  to  be  the  day  of  the  Warranty  Claim  settlement.  When  the
Seller is not able to settle the Warranty Claim within the agreed period due to the specific nature of the
Goods defect, he and the Buyer shall make an agreement about an alternative solution. In case such
agreement is not made, the Seller is obliged to provide the Buyer with a financial compensation in the
form of a refund.

CZ
SEVEN SPORT s.r.o.

Registered Office:

Strakonická 1151/2c, Praha 5, 150 00, ČR

Headquaters:

Dělnická 957, Vítkov, 749 01

Warranty & Service:

Čermenská 486, Vítkov 749 01

CRN:

26847264

VAT ID:

CZ26847264

Phone: