73
NS-32D311NA15 Insignia 32" LED TV
www.insigniaproducts.com
Video and audio
Problem
Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
• Change the aspect ratio. An
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See the
“Aspect Ratio” option in “
” on page
.
No picture (screen
is not lit) and no
sound.
• Press
on the TV or the
remote control.
• Make sure that the
Audio Only
option is set to
Off
. See “
” on page
• Make sure that the video cables
are connected securely to your
TV.
• Adjust the contrast and
brightness. See “
” on page
• Make sure that the AC power
adapter is plugged in.
• Make sure that the correct
video input source is selected.
See “
” on page
.
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “
page
or “
on page
• Check the closed caption
settings. Some TEXT modes can
block the screen. See “
the analog closed captioning
mode
” on page
the digital closed captioning
mode
” on page
Dark, poor, or no
picture (screen is
lit), but sound is
good.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “
” on
page
or “
”
on page
.
• Adjust the brightness. See
page
.
• Change to a different picture
mode. See “
” on page
.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“
” on page
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Try another channel. The station
may be experiencing problems.
No color, dark
picture, or color is
not correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
page
.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “
” on
page
or “
”
on page
.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“
” on page
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem
Solution