PN
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Support and more
More information
To access a User Guide, go to:
www.inseego.com/support-documentation/
Customer service and troubleshooting
Please contact your reseller.
Important Information
Inseego Mobile App requirements
Smartphone or device on iOS 13 or above, or Android 9.0 or above.
System requirements
Any device with Ethernet capability and an Internet browser. The FW2010e is
compatible with the latest major operating systems and versions of Web browsers.
Approved firmware versions
This device will only operate with firmware versions that have been approved for use
by your service provider and the device manufacturer. If unauthorized firmware is
placed on the device it will not function.
5G
Not all devices, signals, or uses are compatible; check device specifications. See your
service provider’s website for 5G coverage, access, and network management details.
Information about safeguarding devices
We encourage customers to take appropriate measures to secure their devices and
invite them to take advantage of the features available on this device to help secure it
from theft and/or other unauthorized access and use. This device has a locking function
(e.g., user-defined codes or patterns) that can serve as a first line of defense against
unauthorized use or access to stored information. Preloaded security applications that
allow customers to track or locate misplaced devices can be found on several devices.
Lost or stolen devices should be immediately reported to your service provider so that
proper measures can be taken to protect accounts. For additional information, visit
your service provider’s Privacy Policy.
