Inseego SKR5MD8800 Скачать руководство пользователя

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User Guide

Skyus 500 (Ninkasi)

Rev 1

Page

inseego.com

Logs

After SSH is enabled, use WinSCP to grab logs

Collect logread from console and Debuglogs from WebUI for all issues.

FOTA

Debuglogs from Web UI.

Before capturing the logs from Web UI, enable debug logs from

NOTICE

DEBUG

using

command

/bin/insg/mifi_debug_cli NUA debug.

logread |grep NUA from console

MULTIWAN

logread | grep -e firewall -e multiwan

mwan_info

cat /tmp/multiwan_info

MODEM

dmesg

WIFI and WIFI STATION

logread from console

debuglogs from WebUI

How to get storelogs.sh

SSH to device

/bin/insg/storelogs.sh --> Logs will be written to /opt/deviceos/tmp

Содержание SKR5MD8800

Страница 1: ...inseego com User Guide Skyus 500 Inseego 9605 Scranton Road Suite 300 San Diego CA 92121 858 812 3400...

Страница 2: ...User Guide Skyus 500 Ninkasi Rev 1 Page 2 of 78 inseego com Table of Contents 1 Product Overview 3 2 UI Reference 6 3 Using Testing Troubleshooting 48 4 Regulatory Information 78...

Страница 3: ...User Guide Skyus 500 Ninkasi Rev 1 Page 3 of 78 inseego com 1 Product Overview Marketing Name Skyus 500V Model Name SKR5MD8800 Base SKU SK500V Front View Back View...

Страница 4: ...User Guide Skyus 500 Ninkasi Rev 1 Page 4 of 78 inseego com Right Side View...

Страница 5: ...passing from external modem Cellular White Solid Slow Blink No SIM Inactive SIM Red Solid Cellular Error Blue Solid Fast Blink Excellent Signal Excellent Signal with Traffic Green Solid Fast Blink Gre...

Страница 6: ...additional options from the Side Menu Help Select the question mark in the upper right hand corner of a page to view Help on that topic Initial Configuration There are some initial steps you may want...

Страница 7: ...ist of available networks find the network name for your Skyus 500 2 Click Connect or otherwise select the network name 3 When prompted enter the password NOTE The Wi Fi name and password are displaye...

Страница 8: ...for your Skyus 500 is available online To download the complete User Guide go to www inseego com support documentation For additional information and technical support email Technical Support at tech...

Страница 9: ...word from the default to keep the device and your network secure To change the Admin password click the down arrow next to Sign Out in the top right corner of any Web Interface page and select Change...

Страница 10: ...It offers better throughput and reduced interference but does not pass through walls as well as the 2 4 GHz band NOTE The Guest Network must be assigned at least one band before it can be turned on 2...

Страница 11: ...control over access to your Wi Fi network so that administrators assign modify and revoke login credentials for users A Remote Authentication Dial In User Service RADIUS server is required and must b...

Страница 12: ...organizations and includes enterprise grade authentication NOTE This method provides administrative control over access to your Wi Fi network so that administrators assign modify and revoke login cred...

Страница 13: ...ccess points and add an access point The Scan Results dialog displays listing available access points Click Add to add an access point The Add new access point dialog displays Choose a security level...

Страница 14: ...User Guide Skyus 500 Ninkasi Rev 1 Page 14 of 78 inseego com Delete Delete an access point from the list...

Страница 15: ...etwork Indicates whether the device is connected to the Primary or Guest network Block Select this box to disconnect a device and prevent it from reconnecting Select Save Changes The device is removed...

Страница 16: ...User Guide Skyus 500 Ninkasi Rev 1 Page 16 of 78 inseego com...

Страница 17: ...and apply them to individual connected devices on the Devices tab NOTE You must first create schedules on the Schedules tab for device and schedule information to display on the Devices tab This tab...

Страница 18: ...schedule The Create New Schedule dialog box appears Enter a name and description for the schedule In the Access section Determine if you want Allow access during the specified days times or if you wan...

Страница 19: ...ackets reporting time somewhere else will display time in 24 hour format Date Select the date format to be used throughout the Web UI and remote servers mm dd yyyy or dd mm yyyy Time Select the time f...

Страница 20: ...the Skyus 500 last checked to see if an update was available Update status This is area is usually blank If you check for an update the result of that check or the download progress of an update displ...

Страница 21: ...ettings for the device router and system functions It does not contain any modem settings or data NOTE The backup file cannot be edited or viewed on the downloaded system or on any other device This f...

Страница 22: ...User Guide Skyus 500 Ninkasi Rev 1 Page 22 of 78 inseego com Restart Router Restart This button turns your router off and on again...

Страница 23: ...h connected device NOTE If the DHCP Server is turned off each connected device must be assigned a fixed IP address DHCP lease time The number of minutes in which connected devices must renew the IP ad...

Страница 24: ...PN Internal Modem Enter the APN for your private network CAUTION Changing the internal modem APN may cause a loss of data connectivity and disconnect you from the Web UI Click Save APN Changes The rou...

Страница 25: ...you to manually assign up to two DNS IP addresses Turn on manual DNS Check this box to manually select a DNS DNS 1 IP address Enter the IP address for the primary DNS This address is required to use...

Страница 26: ...ound traffic is allowed only for TELNET port 23 FTP port 21 HTTP port 21 HTTP port 80 HTTPS port 443 SMTP port 25 DNS port 53 POP3 port 110 and IMAP port 143 DMZ DMZ allows the connected device specif...

Страница 27: ...hose connected via Ethernet Add new device Use this button to add a device to the device list then enter the device name MAC address choose whether to select the MAC Address Filter checkbox and click...

Страница 28: ...Block and is not enabled for the MAC Filter then it will not be able to connect Both the MAC Filter and the Block prevent connection If the MAC Filter is ON and a device is enabled for the MAC Filter...

Страница 29: ...net and click Save Changes Custom Applications You can define up to ten custom applications Add custom application Use this button to add a new row to the custom application list On Check this box if...

Страница 30: ...ding move the ON OFF slider to ON To turn off port forwarding so that any application can connect to the Internet move the slider to OFF Port Forwarding Applications Check the box next to each Port Fo...

Страница 31: ...of a range type the same value in both the From and To fields For translate ports use the Ext and Int to specify ports Protocol Select the protocol used by the port range from the drop down list TCP U...

Страница 32: ...st 1 The IP address of the host This must be a stable Internet address WAN ICMP host 2 The IP address of the host This must be a stable Internet address WAN ICMP host 3 The IP address of the host This...

Страница 33: ...GPS radio on your device When the ON OFF slider is ON the device acquires GPS and makes the data available to applications running on the device When OFF no GPS data is available Status The current s...

Страница 34: ...i driver for your platform This driver will create the NMEA port obtain GPS data from the Skyus 500 and make this GPS data available to NMEA aware applications Once you have created the port use this...

Страница 35: ...00 and drive 10 miles the value will be 110 NOTE You can only set one odometer value which will serve as the value for all GPS remote servers Report current odometer value You have the option to track...

Страница 36: ...er every time your device moves 1000 feet Check the box if you want to use the distance interval and enter a value between 130 and 215009 feet NOTE You can choose both Time and Distance as your interv...

Страница 37: ...ith time delay with the ignition Ignition Sense Delay If ignition sense is enabled you can set the amount of time in seconds you want the router to remain on after the ignition is turned off GPIO Cont...

Страница 38: ...of times the Value field has moved from Low to High or High to Low NOTE To reset the pulse count to zero reset the device to the factory default settings Dedicated Output Pin Value The state specified...

Страница 39: ...Select whether to start the tunnel automatically upon start up or manually Enable Tunnel Check this box to enable the tunnel Tunnel Name Enter a unique name to identify this VPN Local identity Enter a...

Страница 40: ...d your subnet mask is 255 255 255 0 this should be 192 168 0 0 24 NOTE This should mirror what the subnet displays in the local device for example 192 168 0 0 255 255 255 0 NOTE The remote device shou...

Страница 41: ...ach the remote side of the tunnel depending on what DPD action you select You can use the default values if desired Dead Peer Detection Enable Check this box to enable DPD DPD Action Use the drop down...

Страница 42: ...reporting This shrinks the size of the packets your router sends to IoT Connect You will still be able to use Connection Up or Down data usage measurements alarms and commands Name This static value...

Страница 43: ...d Active Interface The WAN interface that is active Ethernet WAN Primary WAN Wi Fi as WAN or None Session Data Tx The amount of data transmitted for the current Internet session This counter starts at...

Страница 44: ...IM card is missing or this field indicates some form of SIM error connection to the mobile network is not possible ICCID The unique ID number assigned to the SIM card This field is blank if there is n...

Страница 45: ...v4 Gateway The gateway IP address associated with the IPv4 address IPv4 DNS The Domain Name Server currently used by this device IP6 IPv6 Address The global IPv6 address for the Skyus 500 If IPv6 is t...

Страница 46: ...ork name of Wi Fi network BSSID The MAC address of Wi Fi network Security The security level of the Wi Fi network IP Address and Signal Signal Strength The received signal strength indicator RSSI valu...

Страница 47: ...bout System Status Use this tab to view details about your system status General Ethernet Clients The number of clients connected by Ethernet GHz Clients The number of clients connected at 2 4 GHz ban...

Страница 48: ...the Device Flashing Device Release Builds are posted below nvtlsdsfile02 engineering software EngReleases firmware IPQ4019 1 Select secure file from appropriate Release folder Eg IPQ4019_Linux_1 26_t...

Страница 49: ...e Skyus 500 Ninkasi Rev 1 Page 49 of 78 inseego com 4 Update Progress Screen should be displayed once installation process starts 5 After successful installation and reboot following screen should be...

Страница 50: ...e secure file available here Root Password Telnet to 192 168 0 1 Issue Command fw_printenv This should allows the option to change root password If not enter passwd and change root password Once root...

Страница 51: ...Before capturing the logs from Web UI enable debug logs from NOTICE to DEBUG using command bin insg mifi_debug_cli NUA debug logread grep NUA from console MULTIWAN logread grep e firewall e multiwan m...

Страница 52: ...1 Page 52 of 78 inseego com Running CLI commands 1 SSH to device 2 bin insg cumclient_cli This will generate list of cumclient commands that can be run WiFi Station Document on how it works posted her...

Страница 53: ...ation settings files and also apply configuration files to device from IOTC Each subsystem maintains its own configuration files in etc config For eg WiFi maintains its own settings at wireless Possib...

Страница 54: ...ce Management s All devices pick your device Eg ID 990000123456789 3 Select Configuration 4 Navigate down the screen and to find Get new snapshot from device 5 Popup should appear once retrieval from...

Страница 55: ...User Guide Skyus 500 Ninkasi Rev 1 Page 55 of 78 inseego com 7 IOTC s Shell should also post Successful Status...

Страница 56: ...0 Ninkasi Rev 1 Page 56 of 78 inseego com How to upload Configuration Snapshot 1 Login to IOTC inseego cumulocity com 2 From Device Management Tab click on Configuration repository 3 Click on Add conf...

Страница 57: ...eego com 4 Enter easily identifiable Name select downloaded Configuration Snapshot and click Add configuration snapshot 5 Successful upload popup should be displayed 6 Uploaded Configuration Snapshot...

Страница 58: ...ogin to IOTC inseego cumulocity com 2 From Device Management s All devices pick your device Eg ID 990000123456789 3 Select Configuration 4 Select appropriate Configuration snapshot file from drop down...

Страница 59: ...ul Message 8 Device will reboot after which device will have appropriate Configuration snapshot NetMotion Diagnostics Client Info and FAQs on NetMotion s Diagnostic Client can be found here Installing...

Страница 60: ...User Guide Skyus 500 Ninkasi Rev 1 Page 60 of 78 inseego com...

Страница 61: ...User Guide Skyus 500 Ninkasi Rev 1 Page 61 of 78 inseego com...

Страница 62: ...User Guide Skyus 500 Ninkasi Rev 1 Page 62 of 78 inseego com 3 Ensure Require trusted server certificate is UNCHECKED...

Страница 63: ...User Guide Skyus 500 Ninkasi Rev 1 Page 63 of 78 inseego com...

Страница 64: ...i2cget PNG then go to step 2 if not then do the following 1 telnet to the device and you need to set the root password a enter passwd b then press enter c then press enter again d here we set empty pa...

Страница 65: ...link lmsrc TeamsPOCSignIn xlsx viewer teams h ttps 2F 2Finseego sharepoint com 2Fsites 2FSkyusPortfolio 2FShared 20Documents 2F General 2FSW 2FTRD 2FDraft 2FRSA_TRD_10 12 xlsx threadId 19 4e3c7fa012ad...

Страница 66: ...ves and manages subtenants firmwaretest cumulocity com o Renter who is a sub tenant of inseego So Inseego is the primary tenant at inseego cumulocity com from there we can add remove and track our sub...

Страница 67: ...2FSW 2FTRD 2FDraft 2FIoTC 2FWI 00038_Revision_1 0 docx threadId 19 4e3c7fa012ad4647bc4638b08bcff03e thread skype baseU rl https 2F 2Finseego sharepoint com 2Fsites 2FSkyusPortfolio fileId EA909891 8F...

Страница 68: ...to right network track packet size Low Data Enable A limited amount of information is routed at the check in interval operations are enabled Test Case track packet size so we can estimate the data usa...

Страница 69: ...Packet Size Assuming its 0 4MB More like 0 1MB Test Scenario RSA ON IOTC firmwaretest cumulocity com Check in Interval 15mins 1 Connect over WiFi Run sysintcli getDataUsageStatistics SSH to set tcpdum...

Страница 70: ...be registered at IOTC using 2 modes 1 General Registration 2 Bulk Registration General Registration 1 Login to IOTC firmwaretest cumulocity com 2 Select Registration from left Pane 3 Click on Register...

Страница 71: ...User Guide Skyus 500 Ninkasi Rev 1 Page 71 of 78 inseego com 6 Success Registration message should show up 7 Registered Device must now show up in Registration page...

Страница 72: ...ebUI access Remote Management page and ENABLE IoT Connect server reporting 9 Select ACCEPT Button beside Device IMEI registered on Device Registration page on IOTC 10 Now Device should be registered a...

Страница 73: ...ice from All Devices list and remove credentials from Device Credentials page on IOTC 2 Register device again using General Registration 3 From WebUI select Reset credentials 4 Disable and Enable IoT...

Страница 74: ...f 78 inseego com 4 Select Bulk Registration 5 Click on Select file to upload and select updates test_bulkimport excel sheet test_bulkimport xls needs to be edited with IMEI and password Eg test1234567...

Страница 75: ...78 inseego com 7 From WebUI access Remote Management Page ENABLE Iot Server reporting 8 Select Change configuration 9 Enter server info Eg firmwaretest cumulocity com and password Eg test1234567 Pass...

Страница 76: ...Guide Skyus 500 Ninkasi Rev 1 Page 76 of 78 inseego com 10 Device should connect to IOTC and start reporting after successful connection 11 rsacredential file should be created after successful connec...

Страница 77: ...communication across virtually any network Cumulocity IoT uses a simple and secure reference protocol based on REST and JSON You can securely interface with any type of remote IoT device without impos...

Страница 78: ...ouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the eq...

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