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Q5:

 

MTA 5531 IP VideoPhone displays a message “Number 

Unavailable” on the LCD screen when trying to make an outgoing 

call.

 

A5:

  The VideoPhone of the called party is not reachable temporarily due to 

network outage, or it may be switched off. Try calling the remote party 

at a later time. 

 

Q6:

 

Cannot see the VideoPhone user from the other end. 

A6:

  There are some possibilities: 

1. 

Ensure the “Privacy” mode of the other end is not activated. 

2. 

Make sure the LCD screen is displaying the remote view, or the 

picture-in-picture view by pressing the                     button. 

 

Q7:

 

Cannot hear the VideoPhone user from the other end.

 

A7:

  Ensure the                 mode of the other end is not activated. 

 

Q8:

 

During PPPoE login, LCD display message <PPPoE login failed >

 

A8:

  Ensure the correct PPPoE user and PPPoE password are configured 

in the VideoPhone and try the PPPoE login again  

 

 

 

 

 

 

VIEW

MUTE 

Содержание MTA 5531

Страница 1: ...InnoMedia MTA 5531 IP VideoPhone User Manual v1 0 ...

Страница 2: ...ss type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions Dangerous high voltages are present inside the ...

Страница 3: ...e you can enjoy the comfort of a larger LCD during your video call through the 5 inch LCD screen Hence when calling another VideoPhone you are able to view the remote party even more clearly than before PSTN connection You can replace your normal phone with MTA 5531 IP VideoPhone as it also provides a PSTN line connection This feature offers you more choices when making Voice call you can either s...

Страница 4: ...ve a new icon based menu which makes it even easier to navigate through the rich spread of features You can find Contacts Settings Tone and Volume Info Application Connect Disconnect and many more options available in the menu The VideoPhone models in reference are MTA 5531 MTA 5410 and MTA 3368 IP VideoPhone ...

Страница 5: ...with the following conditions Network that supports 10 100Base Tx Interface Broadband Internet connections with minimum 64kbps upload and download speed NO Firewall configured within the Local Area Network LAN environment Network that is NOT operating behind Network Address Translation NAT Provision of a public IP address by DHCP or PPPoE or static assignment RJ45 plug required ...

Страница 6: ...n again deactivates the speaker phone mode and VideoPhone returns to on hook status 2 MENU The icon based menu provides access to various VideoPhone features which include Contacts Settings Tones Volume Info Application and Disconnect Connect 3 PHONEBOOK SIP To store and provide reference functions to phone numbers and respective names Accompanying features include Search S Specific stored numbers...

Страница 7: ...sten to the message Greeting Select either to Play Record Set default greeting message 6 VIEW To toggle between SELF view REMOTE view or Picture in Picture views during Video calls 7 MUTE To disable the audio transmission on the VideoPhone hence remote user will not hear anything when you speak Function is only applicable to Video and Voice Calls 8 Function keys 4 function keys located at the top ...

Страница 8: ...set mode during a conversation To increase the ringer volume when VideoPhone is in idle mode Up scroll function 13 VOLUME To decrease the hearing volume of the speaker or handset mode during a conversation To decrease the ringer volume when VideoPhone is in idle mode Down scroll function 14 Received Calls S Provide a list of incoming calls to VideoPhone Other features available include Call Detail...

Страница 9: ...d in green when VideoPhone is powered up 18 Network LED Lighted in red when VideoPhone loses network connection or not ready to make Video Voice call Ring Indicator LED flashes to notify of an incoming call 19 Message LED Blink in amber when VideoPhone receives an incoming message 20 CCD camera High quality camera with a CCD sensor 21 LCD screen 5 inch TFT colour LCD mounted on a 90 degrees angle ...

Страница 10: ...connector 3 Switch on the Vfone 4 The POWER LED green will light up while your Vfone starts to boot up and conducts a series of diagnostic tests 5 Once the boot up process is completed the LCD screen will display a self view Optional On MTA 5531 IP VideoPhone 1 You can connect from the LINE port to the PSTN wall jack by using a RJ11 cable 2 You can also connect WAN to a wireless router by plugging...

Страница 11: ...9 IV Configuration The following will explain the user settings for 3 different types of Broadband service connection A1 DSL users with PPPoE login A2 DSL users without login A3 Cable modem users ...

Страница 12: ...d PPPoE username provided by your ISP via the number pad 8 Once setting is configured press to store configuration 9 Scroll cursor to PPPoE password setting 10 Press and enter the assigned PPPoE password provided by your ISP via the number pad 11 Once setting is configured press to confirm configuration 12 Re enter the PPPoE password again follow by to store the PPPoE password and to continue with...

Страница 13: ...e If user is using fixed IP address please refer to Fixed IP set up before making any calls A3 Cable modem users By default there are no additional settings and the MTA 5531 IP VideoPhone is ready to make calls Remarks Refer to MTA 5531 configuration to allow PC to work behind VideoPhone NAT mode If user is using fixed IP address please refer to Fixed IP set up before making any calls NAT Settings...

Страница 14: ...open Settings option 3 Scroll cursor to select 4 Scroll cursor with and buttons to IP addressS setting 5 Press and enter the assigned IP address as provided by your ISP via the number pad 6 Once setting is configured press to store configuration 7 Repeat step 4 6 to configure Netmask S and Default GW settings MENU Phone Settings SELECT SELECT SELECT ...

Страница 15: ...e 1 On the default self view mode press button to access the Menu page 2 Navigate to Settings icon and press button to open Settings option 3 Scroll cursor to select 4 Scroll cursor with and buttons and turn ON the following settings NAT ON Priority Switch ON DHCP ON NAT Settings SELECT MENU ...

Страница 16: ...ection on the PC and swap the Ethernet cable to the MTA 5531 and establish an Internet connection on the MTA 5531 by pressing and scroll cursor to icon press to connect Connect and Disconnect an Internet connection on the PC a To disconnect an Internet connection on the PC you should release the IP address from the PC by typing the following in the command prompt window Window 98 ME ipconfig relea...

Страница 17: ...on work and reboot automatically and will display the following messages on the LCD Initializing network please wait Profile updating please wait Upgrading system please DO NOT switch off Registering please wait Once successfully registered to Service Provider s network the MTA 5531 IP VideoPhone is ready to make calls ...

Страница 18: ... simple ways to call another IP VideoPhone Mobile PSTN phone Method 1 Direct Dial S Call another IP VideoPhone or Mobile PSTN phone 1 Enter the IP VideoPhone Mobile PSTN number then select either S S or accordingly to dial out the number 2 The message Dialing phone number name will appear on the LCD screen 3 Wait for the call to be picked up at the remote end Alternatively press to cancel call Met...

Страница 19: ...e picked up at the remote end Alternatively press to cancel call Method 3 Received Dialled Calls 1 Press either button or 2 Scroll through the call records and select the contact numbers to call 3 Select the correct calling mode to start dialing or 4 The message Dialing phone number name will appear on the LCD screen 5 Wait for the call to be picked up at the remote end Alternatively press to canc...

Страница 20: ...either 1 ring 2 rings 3 rings 4 rings or 5 rings An indicator A will be shown on the screen when the feature is activated To disable Auto Answer feature select Never To enable Auto Answer password S mode scroll and select AutoAns passwordS setting configure a password maximum 6 digits and press button to save the password When a call is made from another VideoPhone a blue page with a key shape pat...

Страница 21: ...g experience i Volume The and buttons allows you to adjust the loudness of the speaker or handset ii Audio Mute Press to disable your voice from being transmitted if you do not wish to be heard by the remote user iii Privacy mode Press blocks your image from being transmitted so that the remote user sees only a blue screen iv Brightness Contrast The brightness and contrast can be controlled using ...

Страница 22: ...Phone One Connection VIII Other Functions Vfone One Connection Able to connect with TV set for enlarging video size Able to connect with digital camcorder video recorder or other Audio Video appliance Simultaneous usage of VideoPhone Internet ...

Страница 23: ... followings 1 Press button scroll and select and to ensure the Video source is set to Internal camera mode 2 Ensure the camera shutter is open Q3 MTA 5531 IP VideoPhone is unable to call another VideoPhone A3 Make sure the message Searching is not shown on the LCD screen Check if the RJ 45 Ethernet cable is connected properly to the WAN port of the VideoPhone If problem persists reboot the VideoPh...

Страница 24: ...r from the other end A6 There are some possibilities 1 Ensure the Privacy mode of the other end is not activated 2 Make sure the LCD screen is displaying the remote view or the picture in picture view by pressing the button Q7 Cannot hear the VideoPhone user from the other end A7 Ensure the mode of the other end is not activated Q8 During PPPoE login LCD display message PPPoE login failed A8 Ensur...

Страница 25: ... DNS address Timezone GMT Screensaver Video source Language Time NAT Settings NAT LAN IP address LAN Netmask Priority Switch DHCP LAN IP start LAN IP end IP Lease Time Wireless Settings ESSID Enabled WEP Password Type Password Length Password Voicemail Settings Voicemail On Off VM Auto answer Msg duration Phonebook Video Voice PSTN Search Options New Manage Remove Edit Name Edit Tel Received Call ...

Страница 26: ... when the field is left as 0 0 0 0 Netmask Either Manually enter the Netmask of the network Or DHCP PPPoE server will assign the setting when the WAN IP Address is left as 0 0 0 0 Default GW Either Manually enter the Gateway IP in the network Or DHCP PPPoE server will assign the setting when the WAN IP Address is left as 0 0 0 0 Timezone GMT Scroll and select one out of the 29 pre configured time ...

Страница 27: ...ter the password before the VideoPhone allows video image transmission NAT Setting Fields Remarks NAT Turn ON NAT mode the VideoPhone will provide basic routing functions for LAN devices e g PC that are connected via VideoPhone s PC port Turn OFF NAT mode the VideoPhone will assume bridge mode function hence other end devices connected to the VideoPhone will either alternate the same set of networ...

Страница 28: ...able and OFF to disable encryption Password Type The setting defines the type of key require to encrypt and decrypt the packets Hex characters range from 0 9 and A F case sensitive while Ascii characters range from 0 9 A Z case sensitive and standard Ascii symbols Password Length Selectable settings between 128 bits 32 characters and 64 bit 16 characters Password Configure the key that VideoPhone ...

Страница 29: ...1 IP VideoPhone Require Auto Answer turn ON in MTA 5531 IP VideoPhone Require Voicemail turn ON in MTA 5531 IP VideoPhone S Feature in reference is applicable to SIP SW only Appendix D Character Map Number keys Characters 0 0 _ 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 ...

Страница 30: ...soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service If ...

Страница 31: ... is encouraged to try to correct the interference by one or more of the following measures 1 Reorient Relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit difference from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modificatio...

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