o
Be sure to turn ON your 8012-G1, as well as the power outlet.
2. The LAN LED on 8012-G1 is OFF
Cause
Your 8012-G1 is not properly connected to a computer through the Ethernet or USB
port.
Solution
Try the corresponding solutions:
o
Ensure that both ends of the RJ-45 Ethernet cable are plugged in securely —
one end to the Ethernet port of 8012-G1 and other end to the Network
Interface Card on the computer.
o
Be sure that you have used a straight Ethernet cable. However, if you are
connecting to multiple computers through a hub with Normal port, be sure
that you have used a crossed Ethernet cable, however if the hub has Uplink
port, then use straight Ethernet cable. Also use a straight Ethernet cable to
connect your computer to the hub.
o
Ensure that your Ethernet card is functioning properly and you have properly
installed its driver. Each Ethernet card comes with its own driver.
o
Ensure that you have configured your computer correctly according to the
information provided by your DSL service provider.
3. The DSL LED on 8012-G1 keeps blinking
Cause
Your Innoband 8012-G1 is not properly configured/setup or your DSL service is
down.
Solution
Try the following solutions:
o
Make sure that your telephone line has been activated for the DSL service.
o
Check your telephone line for the dial-tone. If your telephone line is down,
you will not have DSL service. Contact your telephone company.
o
Be sure that the telephone cable is connected correctly to your Innoband.
o
Try connecting again after a few minutes as external interference might have
caused noise to your DSL line.
o
Attach microfilters to all phone jacks connected to analog devices that share
the same line as your DSL connection.
o
Be sure that you have configured your Innoband correctly. See Chapter 3:
System Configuration Tool.
o
Check with your DSL service provider.
Troubleshooting
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