Changing The Tally Roll
Tips And Advice
Hold the terminal securely in one hand. With the
other hand, and by using two fi ngers, lift the printer
cover release as shown. Fully open the printer cover
and remove the old roll of paper.
Unstick the end of the new roll, leaving the end
free, hold the paper roll and carefully place into the
printer compartment.
Holding the free end of the paper and the terminal
as shown, close the printer cover and push fi rmly
until it locks.
ONLY OPEN THE PRINTER COVER AS SHOWN
DO NOT FORCE THE PRINTER COVER
While on the idle screen press the key to ensure
that the paper feeds correctly.
DUPLICATES:
To print a duplicate of the last
transaction processed press the key three times,
then DUPLICATE .
REFERALS:
If the terminal displays CALL AUTH
CENTRE or PLEASE WAIT with a telephone number,
then you must refer the transaction and phone for
authorisation for that card.
PIN TRIES EXCEEDED:
If the terminal displays
this message then the cards PIN has been locked
by the cardholder. They must contact their card
issuer or use an ATM to unlock the PIN if they do
know the PIN.
For Further Information
Global Payments 24 Hour Auth Centre:
0845 770 0600
Global Payments Tally Rolls:
0845 702 3344
Global Payments Terminal Helpdesk:
0845 702 3344
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(Lines open 8am to 11pm Monday to Saturday, 10am to 5pm Sundays and 10am to 4pm public holidays)
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